SCHN - Digital Workspace Product Architect

Australia Job Openings

The Sydney Children's Hospitals Network

Westmead

FULL TIME

December 4, 2024

Employment Type: Permanent Full Time
Position Classification: Snr Analyst
Remuneration: 109802 - 127349 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ537353

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

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Additional information:

An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.

What you'll be doing

The Customer Service Product Architect is to act as the subject matter expert for all digital workspace devices and application related technologies. They are responsible for managing the end-to-end lifecycle of end user devices, defining a viable vision and roadmap for robust end user computing solutions which that aligned align to SCHN’s strategic objectives. Solutions are to focus on efficiency, security and end user experience with this role leading root cause analysis, problem management and recommend procedures and controls.

Extensive experience in an IT architectural role with a focus on end-user computing solutions, or a degree in a relevant field or a combination of study and work experience in a complex environment.

Demonstrated ability to effectively communicate complex technical concepts to a non-technical audience and demonstrated advanced written and verbal communication skills.

Demonstrated time management skills and ability to manage competing priorities being able to meet agreed timelines against agreed initiatives/goals and objectives.

Ability to provide after-hours and on-call support including on weekends and Public Holidays, or at short notice when there is an emergency to a variety of sites.

5. Extensive analytical and problem-solving abilities with an advanced understanding of ITIL processes and the listed technologies.

Demonstrated high level proficiency in the gathering, interpretating, and analysing data for the purpose of improvements to the service provisions and achieving business focused solutions.

Demonstrated success in stakeholder engagement and management.

An understanding and commitment to SCHN and NSW Health policies and procedures, including but not limited to a. The NSW Health Code of Conduct b. ICT related policies c. Work Health and Safety

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

Please refer to the Application Guide and NSW Policy Directive PD2024_015 Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases for vaccination requirements.

This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian. For more information on how to apply for the clearance, please visit the Office of the Children’s Guardian Website https://ocg.nsw.gov.au/

NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.

Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact John Pinawin on john.pinawin@health.nsw.gov.au

If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on wayne.dargan@health.nsw.gov.au

For technical support please contact the customer services team on 1300 679 367 and select option 3.

Applications Close: 19/12/2024

We regret to inform you that this job opportunity is no longer available as it has expired

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