United States Job Openings

University of North Carolina at Chapel Hill

Admin Support Associate

Chapel Hill

FULL TIME

December 3, 2024

Posting Information

Department

EHS UEOHC-230511

Career Area

Administrative/Clerical Support

Is this an internal only recruitment?

Posting Open Date

12/02/2024

Application Deadline

12/13/2024

Position Type

Permanent Staff (SHRA)

Position Title

Admin Support Associate - Journey

Salary Grade Equivalent

GN04

Working Title

Admin Support Associate

Position Number

00056049

Vacancy ID

P019904

Full-time/Part-time Permanent/Time-Limited

Full-Time Permanent

If time-limited, estimated duration of appointment

Hours per week

Work Schedule

Monday – Friday
Business Hours

Work Location

Chapel Hill, NC

Position Location

North Carolina, US

Hiring Range

$34,000 - $37,000

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The University Employee Occupational Health Clinic (UEOHC) provides occupational health care services to all full-time, part-time, and temporary employees of the University of North Carolina at Chapel Hill. The UEOHC directs medical care for all workplace injuries/illnesses. The UEOHC also provides pre-employment screening, annual immunization reviews, and medical surveillance for healthcare and non-healthcare workers.

Position Summary

This position performs a wide range of tasks. Primarily performing administrative functions such as checking patients in/out, answering phones, scheduling appointments, compiling medical records and/or processing charts, , billing support, initial blood exposure intakes, patient communication for medical surveillance requirements and workers’ compensation, processing workers’ compensation claims, notification of outside referrals for workers’ compensation maintaining purchasing logs for prescriptions, central distribution medical supplies, and office supplies for the University Employee Occupational Health Clinic (UEOHC) and daily updating of OSHA log. The position will have both direct and indirect patient care and is expected to handle sensitive information with confidentiality. This position supports 5 clinical members (2 professional nurses, 1 physician assistant, 1 clinic assistant medical director and 1 clinic medical director) and the Workplace Safety Manager.

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience

Administrative Support Associate positions are characterized by their performance of a variety of administrative, secretarial and office support duties. Positions require knowledge of the office or work unit policies and procedures in order to communicate information involving programs, functions and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting/referring/assisting visitors/clients/staff/others, mail distribution, etc. The completion of work often involves a public contact role to obtain, clarify or provide information regarding activities of the work unit or program. Positions may serve as the primary staff assistant to a department or program manager. This position requires both verbal and written communication, office technology, work coordination, problem solving, program knowledge, and information/records administration.

Candidate should be proficient with Microsoft Office Suite and have experience with data drive information management systems. The position demands strong attention to detail, ability to multi-task, organized, communication skills serving a diverse clinical patient base. Due to the sensitive nature of information, confidentiality is imperative, ability to maintain trust, along with the highest standards of discretion. Excellent oral and written communication skills, effective problem-solving capabilities and strong interpersonal skills are essential for success in this position. As well as, the ability to work independently and as a team member.

Preferred Qualifications, Competencies, and Experience

Preferred candidates with experience in a clinical and/or higher education office environment. Preferred candidates will demonstrate excellent organizational skills, proficiency in Microsoft Office and example of a successful team environment.

Required Licenses/Certifications

Special Physical/Mental Requirements

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