Pinnacle Group are looking for an experienced Technical Services Manager to assist in the delivery of a Total FM focused contract with proven ability of delivering FM services within a challenging environment whilst managing and supporting a team.
You will be joining our Total FM team covering 6 Schools based in Exeter. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.
This is a fixed term role for 1 year. The working hours are 37.5hrs per week between the hours of 8am and 5pm on a rotation basis and will participate on a call escalation rota for out of hours service.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities:

• Management of all Hard Services delivered either in-house or by Providers
• Manage and develop Life Cycle planning, implementation and monitoring in consultation with stakeholders and the SPV.
• Ensure compliance with all relevant statutory requirements.
• Ensure that procured products and services are of specified quality, are safe, compliant and from sustainable and traceable sources
• Manage project specific risks including the preparation, implementation, monitoring and review of risk management plans.
• Manage, monitor, review and improve technical services provided under the contract, either directly or through contractors.
• Build professional relationships with key external stakeholders to ensure customer satisfaction, whilst also meeting the organisation’s strategic and financial aims.
• Assist the Contract Manager in the recruitment, induction, development and management of operational staff, in line with company and statutory procedures, including safeguarding children requirements

Key Requirements:

• Significant experience within Hard FM and Technical qualification in FM or building maintenance services
• Implementation of Statutory Compliance PPM tasks.
• Trained in and working knowledge of construction / FM H&S
• Working knowledge of SFG20, SSo W CAFM and BMS systems
• IOSH Managing Safely qualification
• RP or AP Certification

Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Contact information

Exeter FM Mock