Following a successful growth quarter, Adolphus has decided to employ Service manager. We are looking to appoint service Managers to take over some management responsibility from our present Manager. From our Northwest office we manage about 1,421 supported living hours per week across several local authorities. We are also exploring opportunities in South London and Hertfordshire and are awaiting the outcomes.Overview:
The Care Coordinator plays a pivotal role in supporting the Service Manager to ensure the efficient and effective operation of the supported living service. This role involves overseeing the support and wellbeing of service users, ensuring compliance with Adolphus Care policies, and supervising less experienced support workers. The Care Coordinator will also liaise with external agencies and bodies as necessary.
Key Responsibilities:
Operational Compliance:
Ensure compliance with Adolphus Care operational policies.
Provide interpretation and implementation of policies for other staff members.
Attend and contribute to staff meetings and support plan review meetings as required.
Staff Supervision:
Monitor and support the work of support staff.
Identify and address individual and team training needs, implementing action plans and monitoring outcomes.
Attend staff meetings as required.
Cover shifts as prescribed in the rota, including at least one sleepover per week if needed.
Serve as a role model by adhering to best practice principles.
Support Management:
Support an effective key-working system to address the individual needs of each service user.
Adhere to and implement the organization’s policy on support planning, including attending support plan review meetings.
Monitor the implementation of support plans.
Maintain good communication between staff, residents, their relatives/advocates, and other professionals.
Develop links with local Social Services, Benefits Office, Community Services, Neighborhood forums, and other relevant agencies.
Assist residents with financial management, ensuring adherence to Adolphus Care’s Financial Management Policy.
Oversee the dispensing and safe storage of prescribed medication.
Communication and Liaison:
Maintain effective communication between staff, service users, their families/advocates, and external professionals.
Develop and maintain links with local Social Services, Benefits Offices, Community Services, and other relevant agencies.
Represent Adolphus Care professionally in all external interactions.
Administration and Coordination:
Assist in the completion and management of paperwork and documentation.
Ensure the proper recording and monitoring of support plans and medication dispensing.
Participate in the development and implementation of staff rotas in conjunction with the Service Manager.
Handle financial management duties, including assisting service users with their finances in accordance with Adolphus Care policies.
Training and Development:
Identify and meet personal job-related training and development needs.
Support the ongoing professional development of support staff.
Housing Management:
Assist with housing management duties, ensuring residents understand their housing rights and obligations.
Liaise with DSS and Housing Benefit staff and assist residents in claiming welfare benefits.
Administer rent payments and ensure adherence to housing management duties.
Financial Management:
Adhere to budget limits for house expenditure and provide input on budget forecasts.
Ensure compliance with the Financial Management Policy by all staff members.
General Duties:
Familiarize with company policies and procedures.
Undertake out-of-hours on-call duties as required.
Ensure adherence to Adolphus Care’s Equal Opportunities Policy by staff, residents, and relatives/advocates.
Keep records and prepare reports as required.
Identify and pursue personal job-related training and development needs.
Compile a four-weekly staff rota based on tenant needs and support hours.
Supervise fire drills and ensure health, welfare, and safety in accordance with legislation.
Undertake additional duties as required by the Head of Care and Operations, Director or registered manager.
Assist with Health & Safety duties to ensure compliance with prevailing Health and Safety Acts.
Working Conditions:
37.5 Hours.
This role may require flexible working hours, including weekends.
How to apply: Please submit a CV and a cover statement addressing the following: “Why are you interested in this role and what would you bring to this post in terms of your knowledge, skills, and experience”.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Additional pay:

• Commission pay

Benefits:

• Casual dress
• Company events
• Company pension
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pinner, Greater London: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Supervisory Management: 1 year (preferred)
• Leadership: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: 000151