Support Worker (Recovery)
Recovery Lighthouse, Worthing
£11.44 per hour
43.75 hours per week
If you’re a solution focused, compassionate Support Worker, we are interested in speaking with you! Come and join our amazing recovery team today.
The benefits of being a Support Worker at UKAT:

• Employee of the month scheme - delegating up to £100 per month
• Blue Light Card - thousands of discounts at your favourite retailers
• Wellness programme with BUPA
• Free Training and development opportunities
• 28 Days Holiday rising to 33 Days after 5 continuous years of service
• Birthday Off!
• Company pension scheme
• Free On-site parking
• Employee appreciation days (the chance to win prizes and win outstanding contribution awards)

In this exciting role, you’ll be ensuring a high-quality support programme to substance misusing clients’ and families. We’re looking for someone to join our team at Recovery Lighthouse in Worthing.
UKAT’s vision:
Anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.
UKAT’s mission:
We provide high quality, person centred, safe and effective treatment. We continually strive to improve and promote a culture of excellence.
UKAT’s values:

• We act with integrity and show respect
• We are passionate about the company, our service and our clients
• We have the humility and hunger to learn
• We’re all accountable
• We love success
• We strive for simplicity
• We strive for excellence

Main duties of the Support Worker:

• Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
• Assist the Therapists to carry out risk management plans and reviews.
• Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
• Oversee and or conduct effective intakes, assessments and discharges.
• Maintain accurate client records and databases.
• Assist in the transfer of individuals between agencies and services.
• Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
• Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
• Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
• Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).

Desirable criteria:

• NVQ Level 2 qualification in Health and Social Care or equivalent.
• Good organisational skills and time management skills.
• Good verbal and written communication skills at all levels.
• Ability to work on own initiative and as part of a team.
• Competent within the demands of the role in Word, Google and Excel.
• Strong active listening skills
• Ability to undertake lone-working safely and effectively.
• Ability to negotiate and influence effectively in terms of professional boundaries.
• Ability to develop and review risk management plans.
• Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
• Capacity to handle intensive and pressurised situations.
• Strong customer service skills.

What can I expect from the recruitment process?

• You will have an initial phone conversation with the talent acquisition specialist which will be an informal chat and opportunity to ask questions about the position.
• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour)
• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.

Job Types: Full-time, Permanent
Pay: £11.44 per hour
Benefits:

• Free parking
• Health & wellbeing programme
• On-site parking
• Transport links

Physical Setting:

• Residential home

Shift:

• Day shift
• Night shift

Work days:

• Monday to Friday

Application question(s):

• Do you hold a NVQ Level 2 in Health & Social Care or equivalent?

Work authorisation:

• United Kingdom (required)

Work Location: In person