Job Advert
Sales Process Manager – Daimler Buses
The Company
Daimler Buses UK Ltd is a subsidiary of Daimler Truck AG – one of the world’s largest commercial vehicle manufacturers. Daimler Buses UK Ltd caters for the UK and Irish markets. Home to four brands, they are the official local supplier of Mercedes-Benz and Setra buses and coaches. All their vehicles are fully supported by their OMNIplus service and parts brand. Through Bus Store, their pre-owned sales brand, they facilitate the buying and selling of quality vehicles with additional warranty and financing options.
The Role
Due to promotion, the business is looking for an experienced Sales Process Manager (no direct reports)

• Responsible for the daily management of the sales process.
• To work closely with Area Sales Managers, Workshop and Finance Departments to ensure vehicles are processed in an efficient manner while maintaining optimal levels of customer experience.
• Liaise with customers regarding vehicle orders and invoicing.
• To communicate with internal and external stakeholders regarding vehicle preparation.
• To collaborate with the Used Vehicle department regarding incoming part exchanges.
• To maintain accurate vehicle and customer files for audits.
• Produce company and market reports with supporting analysis.
• To deputise for the Senior Manager Commercial Sales in their absence.
• 40-50% of the role involves liaising with the Workshop to progress vehicle orders therefore some Workshop knowledge would be useful.

About You

• Business Sales Administration experience is essential.
• Experience within the Automotive industry is desirable.
• Customer Service experience is desirable.
• Experience with using SAP is desirable.
• Proficient in general IT applications, specifically Microsoft Office.
• Excellent interpersonal skills and ability to communicate with internal and external contacts at all levels.
• Able to prioritise workload and work on your own initiative.
• Exceptional organisational and multitasking abilities.
• An understanding of automotive aftersales would be useful.

On Offer
Basic salary of £36,000 on offer plus annual variable bonus

• 39 hour working week.
• 33 days holiday per year including statutory holidays.
• Hybrid working after completion of probation period.
• Life assurance from day one (4 x basic salary).
• A group personal pension scheme with employer contribution increases, based on length of service.
• Private medical insurance.
• Access to the Mercedes Benz car lease scheme.
• An employee assistance and wellbeing programme.
• Recognition of employee milestones.
• A cycle to work scheme.
• Free onsite parking.

Our Process
When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.