Bank Ward Receptionist | Norwich | Adhoc Shifts | Shifts Available Mon - Sun | Flexible Working
Spire Norwich is looking to recruit a Bank Receptionist to help covering sickness and annual leave and join a supportive and friendly team on the wards.
Duties and Responsibilities

• To ensure all sensitive information including personal details is handled in accordance with legislative and company policies, agreeing and conforming to accurate data entry as per the declaration on SAP
• To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates
• To ensure all patients have accurate details attached to their account including a correct date of birth, address, NHS GP, and funding
• To contribute to the general cleanliness, neatness and smooth running of all reception areas at all times
• Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• To present a professional, smart image at all times, ensuring adherence to hospital uniform policy
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Experience
Whilst no formal qualifications are required you must be able to communicate with other members of staff and patients clearly and your personal appearance must be of a high standard, expected in a professional healthcare environment.

• Experience of working on a reception or in a similar customer facing environment
• Previous experience working on a reception in the healthcare industry (Advantage)
• Basic knowledge of hospital systems (or similar), including processes and procedures
• Understanding of medical terminology
• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• High degree of accuracy in administration
• Great communication skills at all levels

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist resourcing team

Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 30 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.