Kuwait Job Openings

Al Mulla Group

Call Center Agent

Kuwait City

November 16, 2024


Responsibilities
•Receive all incoming calls and route them to appropriate personnel in a timely and efficient manner•Take note of messages from external callers in case the concerned employee is not available and ensure that the message is delivered•Ensure that all phone lines are working properly and report malfunctions to Head Office and alert phone technicians for rectification•Assist colleagues and foster an environment of teamwork and collaboration•Make requisite attempts to handle customer complaints in a prompt and effective manner as per company policies and escalate cases to his/her superior if required
Job Requirements
Educational Qualifications
Education Degree
: Diploma
Major
: Any
Experience
Years of Experience
: 2 - 3 Years
Field of Experience
: Customer Relations
Skills
•Good Communication Skill•Proficient Computer Skills•Organizational Skills
Other Requirements
Gender
: Any
Age
: 22 - 45 Years
Preferred Language
: Arabic, English
Duty Shift / Timings
: One Shift / 8:00 am t0 5:00 pm
Salary & Benefits
Salary
: Attractive Salary
Other Benefits
: NA
Job Remarks


Job Country
: Kuwait
Nationality
: Kuwait
Career Level
: Mid-Career
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