Greece Job Openings
Patrique Mercier Recruitment Nordic
Italian speaking Technical support for Electronics Company - Remote in Greece
FULL TIME
November 30, 2024
Responsibilities:
- Provide high-quality technical support to Italian-speaking customers through phone, email, and chat.
- Troubleshoot and resolve a variety of issues concerning electronic products effectively.
- Guide customers through step-by-step troubleshooting procedures with patience and clarity.
- Accurately document customer interactions and solutions in the support database.
- Collaborate with team members to identify common issues and improve service delivery.
- Respond to customer feedback and suggest enhancements to the product or service.
- Fluency in Italian (both spoken and written) is essential, along with a good command of English.
- Previous experience in technical support or a related field involving electronics is preferred.
- Strong problem-solving skills and the ability to handle technical issues.
- Excellent communication abilities with a customer-focused mindset.
- Able to work independently in a remote environment while maintaining motivation.
- Familiarity with electronic products and troubleshooting techniques is a plus.
- Self-motivated, organized, and capable of managing time efficiently.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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