Greece Job Openings
Patrique Mercier Recruitment Nordic
Italian speaking Roadside Assistance Agents needed - Remote in Greece
FULL TIME
November 18, 2024
Responsibilities:
- Respond swiftly and professionally to calls for roadside assistance from customers.
- Provide clear and effective communication in Italian, addressing customer inquiries and concerns.
- Coordinate with local service providers to ensure timely and efficient assistance.
- Document customer interactions and resolutions accurately in the system.
- Maintain professionalism and composure during emergency situations.
- Collaborate with team members to continuously enhance service delivery and client satisfaction.
- Fluency in Italian (spoken and written) is essential.
- Strong communication and customer service skills.
- Previous experience in customer service or roadside assistance is advantageous.
- Excellent problem-solving capabilities and the ability to handle pressure effectively.
- Experience with remote work environments is a plus.
- Flexibility to work various hours, including evenings and weekends.
- Proficiency in using digital communication tools and software applications.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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