Greece Job Openings
Patrique Mercier Recruitment Nordic
Japanese Speaking Customer support for luxury car brand - Remote in Greece
FULL TIME
December 2, 2024
Responsibilities:
- Deliver outstanding customer support via phone, email, and chat in Japanese.
- Assist customers with inquiries regarding luxury vehicles, including specifications, pricing, and service options.
- Effectively resolve customer complaints and provide suitable solutions.
- Educate customers on the features of luxury cars and assist them in the purchasing process.
- Maintain accurate records of customer interactions for quality assurance.
- Collaborate with colleagues to enhance overall customer experience.
- EU Passport or ID card is required
- Fluency in Japanese (both spoken and written) is required (C1).
- Strong communication and interpersonal skills.
- Previous experience in the luxury automotive sector or customer service is preferred.
- Excellent problem-solving abilities with a focus on customer satisfaction.
- Ability to work independently and manage time effectively in a remote setting.
- A genuine interest in luxury cars and automotive trends is a significant advantage.
- Familiarity with customer relationship management systems is a plus.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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