Greece Job Openings
Patrique Mercier Recruitment Nordic
Finnish speaking Technical support for electronics company - Remote in Greece
FULL TIME
November 19, 2024
Responsibilities:
- Deliver exceptional technical support to Finnish-speaking customers via phone, email, and chat.
- Troubleshoot and resolve a variety of issues related to electronic products and services.
- Provide clear instructions and guidance to customers to help them navigate their technical challenges.
- Accurately document customer interactions and solutions in the support database.
- Collaborate with team members to refine support processes and improve service quality.
- Identify trends in customer issues and provide feedback for product improvement.
- Fluency in Finnish (both spoken and written) is essential, along with a good level of English proficiency.
- Prior experience in technical support or related roles is preferred.
- Strong analytical and problem-solving skills.
- Excellent communication abilities with a strong emphasis on customer service.
- Able to work independently in a remote environment while remaining self-motivated.
- Familiarity with customer support software or CRM systems is a plus.
- Organized, proactive, and able to manage time effectively.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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