Greece Job Openings

Patrique Mercier Recruitment Nordic

Finnish speaking Customer Service for Streaming service - Remote in Greece

FULL TIME

November 19, 2024

Patrique Mercier Recruitment is an esteemed agency dedicated to connecting candidates with exceptional job opportunities throughout Greece. We are actively seeking a Finnish Speaking Customer Service representative for a leading Streaming Service, offering a remote position based in Greece. This role is perfect for individuals with a passion for entertainment and technology who are eager to provide stellar customer support. As a customer service representative, you will assist Finnish-speaking subscribers with their inquiries regarding the streaming platform, troubleshoot issues, and deliver an outstanding user experience. Your fluency in Finnish will be essential in creating a seamless communication channel for our valued customers. If you are enthusiastic about media and helping others, we encourage you to apply for this exciting position!

Responsibilities:
  • Provide exceptional customer support via phone, email, and chat in Finnish.
  • Assist users with account inquiries, subscription details, and navigation of the streaming service.
  • Effectively resolve customer complaints and technical issues in a timely manner.
  • Educate customers about service features, promotions, and troubleshooting steps.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with team members to improve service delivery and customer satisfaction.
Requirements:
  • Fluency in Finnish (both spoken and written) is essential.
  • Strong verbal and written communication skills.
  • Previous experience in customer service or a related field is preferred.
  • Passion for streaming services and knowledge of the entertainment industry is a plus.
  • Excellent problem-solving skills with a customer-centric approach.
  • Ability to work independently in a remote environment.
  • Proficient in using digital communication tools and customer management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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