Greece Job Openings

Patrique Mercier Recruitment Nordic

Czech Speaking Customer service for Major Search Agent - Athens, Greece

Athens

FULL TIME

November 30, 2024

Patrique Mercier Recruitment is a leading agency dedicated to connecting talented professionals with exceptional job opportunities in Greece. We are currently seeking a Czech Speaking Customer Service representative for a Major Search Agent to join our team in Athens, Greece. This role is perfect for individuals who are passionate about providing excellent customer service and possess strong communication skills. As a representative for a prominent search agent, you will aid Czech-speaking clients by addressing their inquiries, offering assistance with search-related concerns, and resolving any issues they may encounter. Your fluency in Czech will be critical to ensuring a seamless experience for our clients. If you are ready to make a meaningful impact in a fast-paced environment while helping others, we would love to hear from you!

Responsibilities:
  • Provide exceptional customer support via phone, email, and chat communications in Czech.
  • Assist clients with inquiries related to search services and platform functionalities.
  • Efficiently handle customer complaints and provide effective resolutions.
  • Guide clients through the platform and its features, ensuring a comprehensive understanding.
  • Maintain accurate records of customer interactions and feedback in the CRM system.
  • Collaborate with team members to continuously improve service quality and customer satisfaction.
Requirements:
  • Fluency in Czech (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or client support is preferred.
  • Excellent problem-solving abilities, with a focus on achieving customer satisfaction.
  • Ability to work independently and collaboratively within a team environment.
  • Interest in search technology and the digital landscape is an advantage.
  • Proficient in using digital tools and customer management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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