Costa Rica Job Openings

CRA-JLL - Costa Rica

Facilities Coordinator

San Jose

FULL TIME

November 20, 2024

Responsibilities:

Team Leadership and Development:
  • Lead and manage a team of account managers, facility managers, and operations staff, providing guidance, support, and mentorship to drive performance and development.
  • Foster a culture of collaboration, teamwork, and professional growth within the account team.
  • Conduct regular performance reviews, set objectives, and provide constructive feedback to develop a high-performing team.

Operational Excellence:
  • Provide strategic oversight and leadership for all aspects of service delivery within the assigned accounts, ensuring operational excellence and adherence to contractual obligations.
  • Collaborate with cross-functional teams to establish and monitor key performance indicators (KPIs) and service level agreements (SLAs), ensuring targets are met or exceeded.
  • Conduct regular reviews of operational performance, analyzing data, and implementing improvement initiatives to enhance service quality and efficiency.
  • Drive a culture of continuous improvement, innovation, and best practices within the account team.

Administrative Functions:
  • Assist in the development and management of the facility budget, including tracking expenses, monitoring costs, and identifying cost-saving opportunities.
  • Support the Facilities Manager in maintaining accurate facility records, including contracts, leases, inventories, and documentation of maintenance activities.
  • Assist with the procurement of supplies, equipment, and services required for facility operations.
  • Prepare reports, presentations, and other documents as required by the Facilities Manager.

Qualifications:
  • 1+ years of experience as a facility coordinator or related experience.
  • Intermediate to Advanced English communication level.
  • Strong knowledge of facility operations, maintenance practices, and building systems
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