Costa Rica Job Openings

VerTALENTS

CloudOps Engineer – Costa Rica

San Jose

November 15, 2024

Ver TALENTS is a subsidiary of Ver Sprite Cybersecurity. Specializing in technology staffing and utilizing a network of technical clients, Ver TALENTS connects top level technical talent with industry clients through various methods and expands not only clients talent network, but candidates job search as well. At the bottom line, Ver TALENTS adds value to both clients and candidates alike.
We work with clients to fill both full-time and contracting opportunities, so If the following job interests you, please apply to learn more!

Position: Cloud Ops Engineer
Location: Remote Costa Rica
Position Summary:
We are seeking an experienced Cloud Ops Engineer with strong knowledge of Amazon Cloud operations. This role requires a candidate to be adept in Infrastructure monitoring, troubleshooting, and ensuring compliance with Change Management policies. The ideal candidate will possess a proactive approach to Cloud Infrastructure and bring expertise in AWS Cloud operations to support a secure and compliant operational environment.

Key Responsibilities:

Infrastructure Monitoring and Incident Management:
Monitor Infrastructure performance and uptime using monitoring systems and tools.
Respond to Infrastructure incidents and outages, troubleshoot issues, and ensure timely resolution.
Maintain and manage escalation processes for Infrastructure alerts and incidents.

Regulatory Compliance Support:

Collaborate with the compliance team to regularly review and apply updates in regulatory standards and guidelines.
Participate in audits and assessments to verify compliance with all required policies.

Reporting and Documentation:

Document Infrastructure events, incidents, and resolutions clearly and comprehensively.
Generate compliance and performance reports to support ongoing monitoring and transparency.
Maintain an accurate inventory of Infrastructure assets and configurations.
Contribute to ongoing process improvements for NOC procedures and policies.
Identify and suggest enhancements to monitoring tools and automation capabilities.
Stay informed about industry trends in NOC management and compliance requirements.

Requirements:

Bachelor's degree in Information Technology, Network Engineering, or a related field, or equivalent work experience.
Proven experience as a NOC Engineer or in a similar network operations role in AWS.
Familiarity with CIS and NIST regulatory frameworks.
Strong technical skills in network monitoring, troubleshooting, and incident response.
Proficiency in network monitoring tools (e.g., Zabbix, App Dynamics, Pager Duty, and Splunk).
Familiarity with database operations
Excellent analytical and problem-solving abilities, with strong attention to detail.
Effective communication skills, with experience in documenting technical issues and reporting.

Preferred Qualifications:

Certifications such as AWS Architect Associate, AWS Operations, Comp TIA Network+, CCNA, or equivalent.
Experience in regulated industries with strict compliance requirements.
Background in working within ITIL frameworks and best practices.

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