Costa Rica

Responsibilities

• Ensures product documentation is accurate, up-to-date, and aligned with product functionality, ensuring seamless user experience and reduced support queries. • Monitors and verifies that quality activities are in line with established control procedures, ensuring adherence to industry standards and regulatory requirements. • Compiles, analyzes, and distributes performance reports and process control statistics to stakeholders, providing actionable insights to drive business growth and improvement. • Maintains and disseminates defect documentation and logs, tracking and resolving issues efficiently to minimize downtime and ensure customer satisfaction. • Executes test cases as per the test plan, ensuring comprehensive testing and validation of software products to meet quality and functionality standards. • Participates in test case reviews, providing constructive feedback and recommendations to improve test case quality and efficiency. • Assists in test data preparation, ensuring timely and accurate data is available for testing, reducing delays and improving test efficiency. • Leverages basic automation knowledge to streamline testing processes, improve efficiency, and reduce manual errors, ensuring high-quality results with minimal effort.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field. • 3+ years of experience in manual QA engineering, with knowledge in automation testing. • Attention to detail, ensuring thorough testing and high-quality results. • Ability to analyze test results and identify trends. • Strong documentation and reporting skills. • Ability to work in a fast-paced environment with multiple priorities. • Good understanding of software development lifecycle (SDLC). • Excellent problem-solving and analytical skills, with the ability to identify and address potential issues. • Strong communication and collaboration skills, with a focus on working effectively with cross-functional teams.