Roca Alliances is a specialized recruitment firm in the tech/IT sector, connecting top talent with leading global companies. We provide customized hiring solutions, ensuring a perfect match for every role. Our expertise in industry trends enables efficient, targeted recruitment. Committed to excellence, we build lasting partnerships that drive business growth. Roca Alliances helps organizations thrive by delivering the right professionals for their needs.
We are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years , serving diverse industries in over 20 countries and managing more than 15 million endpoints globally.
Position Overview:
We are seeking a highly motivated and experienced Revenue Operations Manager also known as Order & Governance Manager who is going to lead our Deal Desk team with a focus on order governance. This leadership role is pivotal in ensuring the accuracy, efficiency, and compliance of our order processing and revenue recognition activities, while driving strategic improvements across the organization.
WHAT YOU’LL DO:

• Order Governance Leadership: Manage and oversee the end-to-end order management process, ensuring all orders are processed accurately, efficiently, and in full compliance with company policies and regulatory requirements. ️
• Team Leadership & Collaboration: Lead and mentor a team of analysts, fostering cross-functional collaboration with Sales, Finance, and customer-facing teams to resolve order-related issues and discrepancies swiftly.
• Data Integrity Oversight: Ensure the accuracy of order data in CRM (Salesforce) and ERP (Net Suite) systems, maintaining top-tier data quality and consistency.
• Regulatory Compliance: Drive adherence to internal controls, compliance policies, and ASC 606 regulations across all order processing activities. ✅
• Strategic Reporting & Insights: Oversee the generation and analysis of order-related reports, providing actionable insights and recommendations to leadership based on data trends.
• Process Optimization: Identify and implement process improvements within the quotation and order governance processes to boost efficiency, accuracy, and scalability.

QUALIFICATIONS:

• Bachelor’s degree in Business, Accounting, Finance, or a related field.
• 5+ years of experience in order management, revenue operations, or a related accounting role, with 2+ years in a leadership/management capacity, preferably in a Saa S environment.
• Expertise in Salesforce, Excel, and Net Suite.
• Deep understanding of order-to-cash processes and revenue recognition principles.
• Proven ability to manage teams and work effectively in a high-velocity, dynamic environment.
• Exceptional attention to detail, with a focus on compliance and continuous improvement.

What We Offer:

• Competitive salary in COP (Colombian Pesos)
• Continuous training and mentoring
• Opportunity to work with an international company
• Private medical insurance

Don’t hesitate! This is your opportunity! Do you meet the requirements? We’d love to have an initial conversation with you. Just apply by filling out the application form, and we’ll promptly schedule an interview.