Overview
We are seeking a Sales Administrator to join our team. The ideal candidate will play a crucial role in supporting our sales operations by managing the order process between customers, sales, production and the logistic functions.
This position requires strong organisational skills and the ability to work effectively in a fast-paced environment.
Responsibilities

• Be the main point of contact between the external sales team and production for all correspondence regarding orders ensuring all information required to both parties is communicated in a timely manner.
• Responsible for ensuring all documentation regarding shipments is completed and correct.
• Liaise with the logistics coordinator to all ensure all dispatches and deliveries are coordinated effectively to meet the required delivery timescales.
• Process quotations and sample requests as required.
• Control complaints, credit notes and returns.
• Check and monitor credit control through order processing.
• Communicate effectively to address inquiries, resolve issues, and provide exceptional service.
• Collaborate with other departments to ensure timely processing of orders and delivery of products.
• Manage time efficiently to meet deadlines while maintaining high-quality work standards.

Experience

• Proven experience in sales administration or a similar role is preferred.
• Proficiency in using software applications such as SAP, Excel, and Word is beneficial
• Strong communication skills in English, both written and verbal.
• Language - not mandatory but would be a benefit in this role to speak another European language (spoken & written)
• Excellent time management skills with the ability to prioritise tasks effectively.
• A background in customer service is advantageous.
• IT literacy is important for navigating various software platforms efficiently.

If you are a motivated individual we encourage you to apply for this excellent opportunity to contribute to our team's success.
Pay

• Starting salary of £23,129 per annum increasing to £24,156 per annum after probation

Hours

• Monday to Friday
• 38.75 per week. Flexible working hours available as per company policy.

Benefits

• 22 days annual leave plus bank holidays increasing to 25 days (1 extra day per year worked)
• Company pension scheme
• Annual pay reviews
• Yearly bonus
• Employee Referral Scheme
• Company events
• Casual dress code

Job Types: Full-time, Permanent
Pay: From £23,129.00 per year
Additional pay:

• Yearly bonus

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Doncaster DN4 5JH: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 13/12/2024