United Kingdom Job Openings
Spire Healthcare
Receptionist
Liverpool
FULL TIME
December 3, 2024
Receptionist | Liverpool | Private Hospital | Full-time | Permanent | 37.5 hrs per week | £23,497 per annum
Spire Liverpool Hospital has an opportunity for a Receptionist to join our team, on a full-time and permanent basis. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.
Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
Contract type: Permanent, Full-time
Working hours: Varied shifts Monday through Friday between 7 a.m. and 8:30 p.m. Occasional Saturdays 10 am to 6 pm will be required.
As Receptionist, you will be responsible t o ensure an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer’s expectations.
Duties and Responsibilities (not limited to):
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Spire Liverpool Hospital has an opportunity for a Receptionist to join our team, on a full-time and permanent basis. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.
Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
Contract type: Permanent, Full-time
Working hours: Varied shifts Monday through Friday between 7 a.m. and 8:30 p.m. Occasional Saturdays 10 am to 6 pm will be required.
As Receptionist, you will be responsible t o ensure an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer’s expectations.
Duties and Responsibilities (not limited to):
- Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers’ expectations
- Admitting patients to their room in accordance with hospital procedures, providing information as appropriate
- Processing in-patient/out-patient charges, including the accurate collection of credit card details both over the phone and face to face
- Supporting inpatient bookings by entering inpatient/day cases onto computer system
- Responsibility for admission lists, including allocation of admissions. Liaising with nursing staff as appropriate
- Admission/Discharge of patients onto computer system ensuring accuracy of all information
- Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Free Car park
- Free DBS
- Free Uniform
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
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