Company Overview:
Securi Care Limited is the part of Clinimed Holding Limited Group, is a leading name in Healthcare and Medical Equipment industry. We are a group of companies founded in 1982 following the acquisition and formation of number of additional companies within the group.
We're a fast-growing and dynamic organization that's dedicated to making a difference in the lives of our customers. Through the development of innovative healthcare products and exceptional customer services, we are committed to improve lives of our customers exceeding their expectations.
Job Overview:
As Patient Services Administrator, you will be working for Securi Care (Medical) Limited who a Home Delivery Service for stoma products are. Working as part of a friendly team you will be involved with the administration support for our Patient Services Team. This is a busy and varied role where you will be involved in all aspects of administration. Your duties will include processing prescriptions, matching orders, generating letters, setting up patients on the system, speaking with surgeries, matching invoices to the prescriptions and various month end procedures. You will be keen to progress your career into customer services.
Main Duties and Responsibilities:

• Process daily electronic and paper prescriptions.
• Create new orders for patients.
• Sort incoming post.
• Liaise with surgeries via phone and email to address prescription queries.
• Communicate with nurses regarding the setup of new patients in the database.
• Update patients' supply requirements.
• Fill and cleanse prescriptions.
• Log email responses and orders to the Patient Support Team.
• Match invoices to prescriptions.
• Assist with month-end procedures.
• Work towards targets set by the Patient Administration Team Leader.
• Support all Patient Services teams with routine administrative tasks.
• Perform other duties as reasonably requested by the Team Leader.

Personal Specification:

• Reliable, inquisitive, and enthusiastic
• Strong attention to detail
• High level of accuracy in work
• Methodical approach to tasks
• Excellent communication and organizational skills
• “Can-do” attitude
• Proficient in MS Office
• Experience with database input

Job Types: Full-time, Permanent
Benefits:

• Company pension
• Cycle to work scheme
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• High Wycombe HP10 9QY: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: SM-12-01