Our Company
Clubspark is a global leader in sports technology with teams in the UK, US and Australia, we are on a mission to help people discover sports and activities for better, healthier lives and communities. It’s an exciting time to join us!
The Clubspark platform supports venues and coaches in sports including tennis, football (soccer), basketball, cricket, squash, triathlon and athletics. Our global clients include some of the most famous sports organisations in the world like Lawn Tennis Association, England Cricket Board, England Athletics, USTA, Tennis Canada, Tennis Australia, Tennis NZ, the International Tennis Federation and many more.
The role
We are looking for a commercially driven HR Manager who will work closely with our leadership team to support the business to deliver effective people processes.
You will be the go-to person for all people related areas, helping our line managers get the best from every team member across our teams based in the UK, US and Australia.
Your HR Generalist duties will involve supervising our US based HR Officer and overseeing our centralised HR service, ranging across the full employee life cycle, engagement and wellbeing initiatives, benefits management, labour law compliance, employee relations, HR projects, L&D and much more. Embedding our values and positive culture is a vital aspect of this role, ensuring our business strives to retain a motivated and happy team where everyone can perform at their best.
About You

• Sound knowledge of UK employment law (additional knowledge of US or Australian employment law would also be an advantage)
• Naturally approachable, keen to help and committed to completing tasks efficiently
• Self-driven, always learning, great at using your initiative and comfortable working independently
• Role-model behaviours to champion our Company culture & values
• Trustworthy, fully aware of the importance of confidentiality and discretion at all times

Key Responsibilities‬‬‬‬‬‬‬‬‬‬

• Review and update HR policies and handbooks to reflect best practices and comply with legal standards
• Oversee recruitment and selection, ensuring effective time and cost to hire and immigration compliance
• Handle Employee Relations and change management effectively, coaching line managers to manage concerns and process confidently and quickly
• Manage HR systems and suppliers, ensuring compliance (GDPR/ISO), service levels and value for money
• Onboarding and offboarding, including induction process and exit interviews
• Develop and oversee Company training plan and L&D initiatives, help line managers support their team members to drive their own performance and career development
• Ensure all HR information is managed accurately (eg payroll process, benefit renewals, budgets and suppliers)
• Provide support to the CFO with our serviced office and Company Health & Safety duties
• Oversee employee benefits and reward, identify opportunities alongside supporting pay reviews and benchmarking
• Provide coaching and advice to line managers and leaders, helping them to use their judgement and be less reliant on HR
• Nurture a positive working environment for all staff, through support from mental health initiatives and maintaining wellbeing resources
• Organising team events, Company wide meetings and social activities
• Supervise our US based HR Officer, ensuring consistent service is maintained across all teams
• Ensure any HR policies, procedures and training adhere to our Information and Security Management System (IS027001) which is instrumental in safeguarding the confidentiality and security of our information assets

Essential Skills‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬ and experience‬‬‬‬

• Proven working experience in a similar ‘hands-on’ generalist role (min 4 years) in a fast paced environment
• CIPD qualified
• Excellent knowledge of UK employment law and best practice
• Knowledge or experience of working with labour laws in other countries (ideally in US / Australia)
• Comfortable working to tight deadlines and work context switching
• Excellent communication and interpersonal skills at all levels of the business
• Excellent organisational and prioritising skills
• Solutions focused and a collaborative team player
• Degree, ideally in Human Resources / Business or related field (or equivalent experience)

Great to also have ….

• Previous experience or interest working in a Global business
• Previous experience or interest working in a Saa S / similar business sector

Benefits
● Competitive salary, 26 days holiday (+ public holidays)
● Free eye tests, Cycle to work, Life Assurance and Contributory Pension
●‘Get Active Scheme’ allowance
●Onboarding allowance (home working equipment)
●Mental Health Sick Day Policy – good mental health is just as important as our physical health!
● Access to a range of fantastic free health and wellbeing (help@hand) services:
○ Unlimited GP appointments
○ Unlimited mental health support
○ Physiotherapy appointments (up to 8 per year)
○ 360 Wellbeing and lifestyle coaching sessions (up to 6 per year)
○ Access to extensive savings and discounts
○ A Confidential 24/7 Helpline
○ Employee Voice Service and so much more!
●Opportunities to learn and focus on your career growth
●Flexible working and remote first environment. Fantastic coworking office space in Vauxhall with on-site gym
● A focused, friendly and rapidly growing environment where your wellbeing and contribution come first
The company is not offering immigration sponsorship for this role.
Further questions and/or application (resume and cover letter) to careers@clubspark.com
Applicants may be shortlisted and contacted prior to the application process closing.
Clubspark is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
Job Type: Full-time
Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Life insurance
• On-site gym
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Application question(s):

• Are you available to commence a new role in January 2025?
• Have you attached a covering letter which includes the salary range you are seeking and any notice period requirements
• Do you have any knowledge or experience of US or Australia labour laws?

Education:

• Bachelor's (required)

Experience:

• generalist Human Resources management: 4 years (required)
• UK Employment Law: 4 years (required)

Licence/Certification:

• CIPD (minimum level: Associate or Chartered Membership) (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London, SE1 7TY
Expected start date: 20/01/2025