Why this job matters

What you’ll be doing

• Leads a matrix team with Openreach, BT teams and/or third-party supplier partners to manage complex surveillance and smart solutions delivery and ensures execution of strategy and delivery of customer service contractual requirements.
• Provides ongoing monitoring of delivery specific activities/programmes, including budget monitoring and executing opportunities for cost efficiencies to impact financial results and improve customer service experience.
• Manages cost, timescales and resources, assesses and implements changes where variances to the plan occur, and identifies and manages risks to the project success.
• Manages projects delivery scope compliance and ensures upsell opportunities are managed and delivered in the form of a comprehensive change management regime.
• Ensures engagement and involvement of stakeholders throughout the project, verifying that outputs meet the required standard, and facilitates effective working relationships between matrix team.
• Applies specialist technical expertise to support the winning new business process and product assurance, provides recommendations from a service perspective as required.

What we'll need to see from you

• Significant project management and complex solutions delivery experience.
• A track record of commercial achievement with the ability to ensure upsell opportunities are delivered in the form of a comprehensive change management regime.
• A comprehensive understanding of public space surveillance technology and legislation.
• A comprehensive understanding of high security access control technology and legislation.
• Security partners accreditation from Bosch, Axis, Milestone, Gallagher, Briefcam etc.
• Hold or be prepared to undergo Security Check (SC) level Security Clearance - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

What's in it for you