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Infrastructure

Front-desk Specialist

Middle

Office

Front Desk Specialist acts as the first point of contact for any visitors to the office and contractors. Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence. Monitors access to the office to ensure compliance with office access procedures and physical security policy. Provides general office support with a variety of clerical activities and related tasks.

Add and delete access cards to the system.
Сontrol access to the Intellias space.
Make a monthly reconciliation with the Business Center Manager.
Communicate with the Business Center Manager regarding events, updates, incidences or any other requests in the Business Center. Inform Intellias employees about them.
Control and timely receipt of correspondence that arrive at business center ‘s physical address.
Maintain security by complying with office access procedures and physical security policy:
Purchase (if this provided by the system), issuance and inventory of personal, visitor and temporary access cards.
Record the daily employee’s attendance of the office in the online journal.
Access Control System: inventory, deletion, addition of access cards, provision of reports if necessary.
Video surveillance: providing reports, checking serviceability, checking whether there is a recording for the last 60 days, constant monitoring.

Determine the purpose of the call.
Provide information to the callers.
Take and relay messages to the appropriate person or department.

Direct and escort visitors to the appropriate person or department.
Record attendance of the office by guests, clients and other visitors in the online journal.

Intems, Office Space, Excel-Seating Map.
Issuance of a fixed workplace types and table preparation for new employees.
Control office attendance of people with fixed workplace types.

Checking the availability of all the necessary products in the kitchen and the serviceability of kitchen appliances.
Communication with the cleaners, security and other contractors.

Send and receive parcels.
Collect information about the parcel (what it is, what it is for, which product it is part of and what material it is made of).
Resolve various conflict situations.
Interact with the IT department, the Finance department and the Legal department.

Front Desk Specialist acts as the first point of contact for any visitors to the office and contractors.

At Intellias, we are committed to being an equal opportunity employer, fostering equity, diversity, and inclusion. We welcome and celebrate the differences of all qualified applicants. Join Intellias for a career where your unique perspectives are not only valued but crucial to our success.