Nigeria Job Openings
Konga Online Nigeria Ltd
Exchange Centre Supervisor
Abuja
FULL TIME
November 27, 2024
Male candidates are encouraged to apply as we seek to enhance diversity in this role.
Key Responsibilities
Pay: ₦80,000.00 - ₦100,000.00 per month
Application Deadline: 06/12/2024
Key Responsibilities
- Ensure adherence to process when receiving shipment in and out of Exchange centre and proprietary locations.
- Ensure all escalations damage, wet, broken, missing goods/items are escalated to appropriate parties and resolved within 72hours
- Ensure proper documentations of all shipments
- Follow up on all shipments to ensure timely arrival to Partner locations for last mile deliveries.
- Ensure shipment sent and received at the partner locations are scanned in via Mercury.
- Ensure proper demarcations and management of space within the Exchange centre.
- Ensure counts done are confirmed by the security personal on ground and the driver bring in and taking out shipments.
- Ensure proper maintenance of all assets.
- Enforce housekeeping against both vehicles and locations.
- Ensure timely updates are done by Inventory officer, drivers and dispatch riders.
- Ensure adherence to SLA (Service level Agreement) timeline.
- Constantly check package exception reports on daily basis and ensure they are cleared within 24hours.
- Ensure drivers and dispatch deliver/drops off shipments on time and appropriate updates are done.
- Comply too in-house safety and security rules.
- Ensure safe practice at all times.
- Ensure proper housekeeping at all times.
- Perform ad-hoc tasks as assigned by supervisors/superiors in support of operations when necessary.
- B.Sc. / HND in a relevant course
- Minimum of 2 years experience in Inventory Management
- Problem analysis and problem-solving skills
- Knowledge of customer service principles and practices
- Knowledge of MS suite and other relevant computer applications
- Organisation skills
- Logistics management experience
- Time & resource management skill
- Safety conscious
- Interpersonal skills
- Ability to work as part of a team
- Ability to manage people
- Good communications skills – verbal and written
Pay: ₦80,000.00 - ₦100,000.00 per month
Application Deadline: 06/12/2024
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