Hong Kong Job Openings
Cathay Pacific
Solution Analyst – Loyalty
November 29, 2024
- IMT - Information Technology
- Hong Kong Special Administrative Region of China
- Cathay Pacific
-
Application Deadline
13 Dec 2024
Role Introduction
Reports to: Senior Solution Lead
This role is part of the Solution Centre in our Information Technology (IMT) department, who strive to be at the forefront of technological innovations and provide a seamless experience for our customers.
As the Solution Analyst, you will play a crucial role in translating business requirements into functional and technical specifications. You will work closelywith both internal and external stakeholders to drive the end-to-end solution development of software applications,ensuring the delivery of high-quality, user-friendly applications which reflect Cathay’s vision to becoming one of the world’s greatest service brands.
With your expertise and skills in solution delivery, you will be an integral part of our Loyalty solution team to work on the system which support our market-leading loyalty program –Asia Miles, gaining exposure in customer loyalty program operations in an environment which also fully embraces Agile and CI/CD.
Key Responsibilities
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Reports to: Senior Solution Lead
This role is part of the Solution Centre in our Information Technology (IMT) department, who strive to be at the forefront of technological innovations and provide a seamless experience for our customers.
As the Solution Analyst, you will play a crucial role in translating business requirements into functional and technical specifications. You will work closelywith both internal and external stakeholders to drive the end-to-end solution development of software applications,ensuring the delivery of high-quality, user-friendly applications which reflect Cathay’s vision to becoming one of the world’s greatest service brands.
With your expertise and skills in solution delivery, you will be an integral part of our Loyalty solution team to work on the system which support our market-leading loyalty program –Asia Miles, gaining exposure in customer loyalty program operations in an environment which also fully embraces Agile and CI/CD.
Key Responsibilities
- Analyse requirements and assess detailed solutions options from a system perspective
- Support solution design and contribute expertise to ensure high level design decisions can be delivered
- Perform conversion, creation, alignment, traceability and successful mapping requirements into functional and technical specifications
- Ensure requirements are mapped and documented to functional and technical specifications for software development projects
- Oversee application development vendors on development and implementation work as required
- Carry out level 2 and level 3 incident support for in-production systems and manage end user expectations
- Oversees QA on development of all solution components to ensure requirements and all relevant Cathay standards are being met
- Keep abreast of the business strategy, business plan and latest industrial trends
- At least 3 years in application development and support
- Experience in programming with languages like Java and AWS platform
- Hands-on experience in backend development and implementation is a must
- Proficiency in Mongo DB, Kafka will be advantageous
- Tertiary education is essential
- Strong analytical and problem-solving skills
- Ability to collaborate with internal and external stakeholders effectively
- Experience in airline industry or customer loyalty program is a plus
- Knowledge in CI/CD, Dev Ops and Agile or Lean principles is preferred
- Good understanding of the latest technological trends
- Good command in verbal and written English
- Candidates with less experience will be considered as Solution Specialist
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
中華游樂會 Chinese Recreation Club Hong Kong
清潔雜務員/General Service Attendant (輪班制)
FULL TIME
December 3, 2024
View Job Description
Nicoll Curtin - Singapore
C++ Developer/Senior (Korea - market connectivity) up to HKD $1.5M
FULL TIME
December 3, 2024
View Job Description
NLS
C++ Strategy Developer - Global Financial Institution - Hong Kong
FULL TIME
December 3, 2024
View Job DescriptionLooking for similar job?
Success Base Engineering Limited
Sales Manager (I.T. Solution)
Kwun Tong
FULL TIME
November 28, 2024
View Job Description
HSBC
Senior Product Manager, Pricing and Billing, Global Payments Solutions - Commercial Banking
Central
FULL TIME
November 28, 2024
View Job Description
Microsoft
Solution Area Specialists -- Industry Solutions
FULL TIME
November 29, 2024
View Job Description
Cathay Pacific
Senior Solution Architect — Operations Planning
November 29, 2024
View Job Description
See What’s New: Cathay Pacific Job Opportunities
Cathay Pacific
Assistant Manager – Cabin Crew Career Development
December 2, 2024
View Job Description
New Job Alerts
中華游樂會 Chinese Recreation Club Hong Kong
清潔雜務員/General Service Attendant (輪班制)
FULL TIME
December 3, 2024
View Job Description
Nicoll Curtin - Singapore
C++ Developer/Senior (Korea - market connectivity) up to HKD $1.5M
FULL TIME
December 3, 2024
View Job Description
NLS
C++ Strategy Developer - Global Financial Institution - Hong Kong
FULL TIME
December 3, 2024
View Job Description