JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
As a Integration and Change Manager, you will be responsible for development, management and integration of cross-workstream processes. You will work closely with all disciplines and streams of the account team to ensure that processed are aligned with operational business processes, account agreements and contractual obligation.

You will be part of the Governance and Performance function to support the integration of work processes, systems and enabling technology account the account. The function provides consistent frameworks for the management of governance activities, service delivery (where application) and supporting communications.

You will be required to be based in Melbourne with ability to attend the office in Melbourne CBD.

Responsibilities include:
Developing and maintaining smart and simple cross-workstream delivery processes which focus on operational performance and productivity
Identification and development of standardised portfolio document frameworks, including key templates to be clear, concise and consistent
Supporting the development and maintenance of integrated account service plans and operational ‘playbooks’ which define delivery methodologies, delivery processes and integration points between workstreams
Developing right-sized and efficient processes, frameworks and controls;
Coordination of integration improvement activities and management of operational improvement programs
Development of reports, tools and processes to effectively support KPI performance
Supporting the development of consistent and timely portfolio communication processes and documentation.

Requirements:
Tertiary education in Business, Commerce or related discipline with over 3 years’ of experience in Commercial Real Estate
Experience in integration, business and process analysis and/or change management would be highly regarded
Demonstrated analytical and reporting skills with a problem-solving mindset
Ability to work effectively in a team as well as autonomously, with a strong drive to own their portfolio as a business partner
Ability to manage and prioritise multiple deliverables with competing timelines
Strong written and verbal communication abilities, with the ability to communicate to stakeholders of all levels
Intermediate proficiency in Excel

What you can expect from us:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Hybrid / flexible working

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number JPREQ398137
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.