Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you .
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are seeking to recruit two full-time Wellbeing Leads to join our Living Well team on a fixed-term base. The Wellbeing Lead's role includes supporting relationship development within the Derby Wellbeing service and with external partners. Working alongside the Service Manager to gather service data, monitor performance, develop and present reports.
You will be required to attend daily huddles to ensure service presence and continuity and need an in-depth knowledge and awareness of caseloads across the entire team.
You will be responsible for assigning referred individuals to the 'best match' Wellbeing Coach and/or Peer Support Worker, considering the preferences of the individual, the strengths and backgrounds of each team member, and individual caseloads and availability.
Key role requirements:

• good knowledge of the local Mental Health and Health and Social Care landscape
• Strong leadership and team management abilities
• Empathetic and person-centered approach
• Track record of working in multi-agency settings
• Ability to manage and prioritise caseloads

Responsibilities / Key Tasks:

• Develop and maximise the impact of Peer Support Worker and Wellbeing Coach roles, ensuring the voice of lived experience is central to the team's approach.
• Ensure delivery service aligns with organisational and Living Well policies and procedures
• Work alongside the Service Manager to gather service data / monitor performance and develop reports
• Foster and support relationships with external partners
• Have in-depth knowledge of individual team members and awareness of caseloads across the entire team

What we offer in return:

• 28 days entitlement plus bank holidays pro-rata
• Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Option to buy & sell holiday allowance, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria

We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and a counselling line for all staff and volunteers.
The essentials:

• Salary – £27,250 pa
• Hours – 37.5 hrs/wk
• Contract - fixed term, end date: 30th Nov 2027 with a possible extension of 2 years depending on funding
• Location - Derby

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies/#apply
To apply - visit our website to complete our application form
Application form: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 10 working days of the closing date, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Job Types: Full-time, Fixed term contract
Pay: £27,250.00 per year
Benefits:

• Casual dress
• Company events
• Company pension
• Enhanced maternity leave
• Health & wellbeing programme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work authorisation:

• United Kingdom (required)

Work Location: In person