Job Description:
We are looking for a skilled and detail-oriented Deployment Technician to join our team. The successful candidate will be responsible for the deployment, installation, and support of hardware and software systems, with a focus on warehouse/asset management, hardware configuration, and provisioning. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.
Key Responsibilities:

• Warehouse/Asset Management:
• Manage inventory and asset tracking systems.
• Oversee warehouse operations and ensure accurate record-keeping.

• Hardware Configuration, Distribution, and Provisioning:
• Configure and distribute hardware for end-users.
• Provision devices with i OS and Mac OS X.

• Software Deployment:
• Install and configure software applications, operating systems, and updates.
• Ensure software licensing compliance and proper documentation.

• System Configuration and Support:
• Perform system diagnostics and troubleshooting to resolve hardware and software issues.
• Provide technical support to end-users, including remote assistance and on-site support as needed.

• Specific Software and Hardware Management:
• Utilize Omnitza for asset management and tracking.
• Administer Jamf for managing Apple devices.
• Deploy applications and manage device configurations using Jamf.

• Documentation and Reporting:
• Maintain detailed documentation of deployment processes, configurations, and system changes.
• Generate and submit deployment reports and logs.

• Collaboration and Training:
• Collaborate with IT team members and other departments to ensure smooth deployment processes.
• Provide training and guidance to end-users on new systems and applications.

Required Skills and Qualifications:

• Technical Skills:
• Proficiency in hardware installation and troubleshooting.
• Strong understanding of operating systems (Windows, mac OS, Linux) and software applications.
• Experience with networking concepts and equipment, including routers, switches, and firewalls.
• Familiarity with asset management tools like Omnitza.
• Experience in configuring and provisioning hardware.
• Proficiency with i OS, Mac OS X, and Jamf administration.
• Analytical Skills:
• Ability to diagnose and resolve technical issues quickly and effectively.
• Strong attention to detail and problem-solving abilities.
• Communication Skills:
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical users.
• Organizational Skills:
• Strong time management and organizational abilities.
• Ability to manage multiple tasks and projects simultaneously.

Working Conditions:

• Ability to work in a fast-paced environment and handle multiple deployments.
• Willingness to travel to various deployment sites as needed.
• Flexibility to work outside regular business hours for deployments and maintenance tasks.

Job Type: Fixed term contract
Experience:

• Warehouse/Asset Management:: 4 years (preferred)
• Software Deployment: 4 years (preferred)
• IOS/MAC OS X: 4 years (preferred)

Work authorisation:

• United Kingdom (preferred)