Claims & GFR Administrator
Monday to Friday, 8AM to 5PM
Permanent, Full Time
Job Description:
At Oscar Mayer Erith, we specialise in making and developing ready meals for the top UK supermarkets. We are committed to supplying outstanding quality, value and service to all our customers.
The Claims & GFR Administrator is responsible for managing the claims process from initiation to resolution, ensuring compliance with company policies and industry regulations. This role involves meticulous documentation, communication with management, analysing and updating data.
Main Duties include (but are not limited to):
- Prepare regular reports on claims status, trends, and GFR outcomes for meetings.
- Review, verify, and process claims related to product quality, safety, and other issues.
- Enter Data into excel to analysis change patterns and updates.
- Collaborate with the quality assurance team to ensure compliance with regulatory and company standards.
- Quality and stock check the pallets to ensure accuracy
- Document findings and recommendations from GFR for internal records
- Maintain detailed and organised records of all claims and GFR activities.
- Ensure all documentation complies with legal and regulatory requirements, including food safety standards.
- Communicate with management to gather necessary information and provide updates.
- Address and resolve any issues or discrepancies in a timely manner.
- Identify opportunities for process improvements in claims handling and GFR practices.
- Participate in training and development programs to stay updated on industry standards and regulations.
Role Requirements:
- You must at least be 18 years old to work at Oscar Mayer Erith (due to our shift patterns)
- Experience within food manufacturing, food handling/preparation or catering (Desirable)
- Ability and experience using a computer
- Experience using Excel
- Experience with KPI’s and working to targets
- Ability to work in a team and follow instructions and processes
- Good communication skills
- Strong and problem-solving abilities.
- Excellent written and verbal communication skills.
- High attention to detail and organizational skills.
- Knowledge of food safety regulations and standards
- Ability to work under pressure
Job Types: Full-time, Permanent
Pay: £12.97 per hour
Expected hours: 40 per week
Benefits:

• Canteen
• Casual dress
• Company pension
• Discounted or free food
• Free parking
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Erith DA18 4AR: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you looking for Full Time work?
• Are you currently a UK/EU/EEA student?
• Do you require sponsorship for your Visa in the future?

Experience:

• Claims Processing: 1 year (preferred)
• Microsoft Excel: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person