The Role
As a CUPP Boba-rista you will be the ultimate brand ambassador and boba enthusiast. Duties will include
providing the most outstanding customer service to our customers, team leading, upholding company
standards and values and helping build the best team within the ultimate positive working environment.
Boba-ristas will:
● Provide fantastic service and have comprehensive product knowledge
● Serve consistently fabulous boba!
● Feel confident in a fast paced working environment
● Keep a clean and organised working area throughout the day (tidy space, tidy mind!)
● Ensure the store runs smoothly throughout the day
● Become a key holder (opening and closing store)
● Follow safe food handling practices
● Cooking and serving hot food (Merrychef based)
● Inform the manager of any problems with customers and employees
● Deal professionally with customer complaints (H.E.A.R.T.)
● Supporting junior staff and new boba-ristas on shift
● Ensure all products are delivered to a high standard
● Ensure the store is clean and tidy at all times
● Undertake deep cleaning and maintenance tasks
● Ensure all required stock is in the store and food safety compliant (F.I.F.O.)
● Complying with all CUPP procedures, policies and safety practices
● Ensure all work is carried out according to due diligence and compliance standards
You will be provided with top notch training and support to ensure you are able to carry out the duties
outlined above.
Further responsibilities and duties may be given to you based on the business needs.
Job Types: Full-time, Part-time, Permanent, Temp to perm
Pay: £8.60-£11.44 per hour
Expected hours: No less than 12 per week
Benefits:

• Employee discount
• Flexitime
• Store discount

Schedule:

• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Edinburgh EH3 9BE: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Barista experience: 1 year (preferred)
• Hospitality: 1 year (preferred)
• customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Location:

• Edinburgh EH3 9BE (preferred)

Work Location: In person
Reference ID: Cupp Bubble Tea, Lothian road, Edinburgh.