United Kingdom Job Openings
Mulberry
Assistant Manager
Heathrow
FULL TIME
December 3, 2024
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry.
What we need from you:
You will partner with your Store Leader to develop the best team:
- You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.
- You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
- You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
- You will nurture a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
- You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
- You will continually demonstrate a commitment to driving your business.
- You will collaborate and build key relationships to accelerate store growth.
- You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
- You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
- As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.
- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
You are:
- Inspiring
- Engaging
- Agile
- Perceptive
- An experienced Leader (preferably within luxury fashion but not essential)
- In love with fashion!
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- x2 paid volunteering days per year
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