WE ARE

Soft Serve is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC.
We are about people who create bold things, make a difference, have fun, love their work, and have everything they need to pursue their passion to create innovation.
Our Procurement Operations are involved in daily IT hardware purchasing activities and collaborate closely with suppliers and the internal team to meet company needs.

IF YOU ARE

• Proficient in Procure-to-Pay (P2P) activities, including Contract Management, Tender conduction, and Supplier Onboarding processes
• Experienced in managing accounting documents and ensuring compliance with payment processing requirements
• Confident in working with Help Desk and Procure-to-Pay systems with a demonstrated ability to maintain data integrity and solve system-related issues
• Highly skilled in Microsoft Office Suite, especially Excel (including advanced data normalization and Pivot Table management), Word, and Power Point
• Analytical and detail-oriented, with extensive experience in conducting market research and analyzing procurement offers
• Adept in the IT domain, with strong general computer literacy
• A strong communicator and negotiator, able to resolve conflicts, build consensus, and make informed decisions
• Client-focused and service-oriented, ensuring procurement aligns with business needs and enhances customer satisfaction
• Pro-active, adaptive, and collaborative, consistently contributing to team goals while remaining flexible in a fast-paced environment
• Fluent in English at an Intermediate+ level
• Proficiency in Spanish (optional, but would be an advantage)

AND YOU WANT TO

• Optimize procurement processes, including identifying and delegating incoming requests, tracking their resolution, detecting potential risks, and escalating them to stakeholders
• Conduct comprehensive market research to evaluate supplier offers from procurement and business perspectives, validating results with stakeholders
• Gather and refine purchase requirements, analyze inventory levels, and liaise with requesters to ensure alignment with business goals
• Collaborate with the warehouse team on goods receipt, address discrepancies, and confirm service provisioning with stakeholders
• Ensure smooth payment processes by working closely with the Accounting team to verify and process documents accurately
• Resolve issues between suppliers and internal requestors, ensuring seamless communication and problem resolution throughout the procurement cycle
• Oversee supplier onboarding, including collecting legal and financial documentation, creating supplier profiles in the Procure-to-Pay system, and maintaining up-to-date data
• Drive improvements in procurement workflows, leveraging analytical insights to enhance efficiency and reduce costs

TOGETHER WE WILL

• Support your technical and personal growth – we have a dedicated career plan for all roles in our company
• Take part in internal and external events where you can build and promote your personal brand
• Give you access to experienced specialists willing to share their knowledge
• Care about your individual initiatives – we are open to them, just come and share your ideas
• Share many other advantages: attractive salary, modern office, a package of benefits, language classes, etc.

Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with Soft Serve.