Background:
The Norwegian Refugee Council has been present in Ukraine since 2014, helping more than 700,000 people with food, shelter,
water, sanitation, and legal assistance. The rapid change of situation in February 2022 during which the whole of Ukraine
became affected by the conflict required a significant scale-up of emergency programs. In response to the large-scale of
displacement of refugees fleeing Ukraine, NRC has set up humanitarian operations for refugees arriving in Poland, Romania,
and Moldova. NRC will respond, focusing on an integrated approach that combines our sectoral areas of expertise – education,
protection, urban displacement outside camps, legal aid (ICLA), and shelter – working to a great extent through local partners.
The bulk of NRC’s response is through Multi-Purpose Cash Assistance, leading to the creation of a regional Cash and Markets
team that supports the work carried out by the Ukraine Country Office Cash and Markets team. This regional team focuses on
coherence (ensuring tools and approaches are standardized across the response), creativity (focusing on innovative thinking),
collaboration (working with different departments and teams across NRC), accountability (being honest and transparent about
challenges and successes) and creating an enabling environment whereby tools and skills are shared across NRC.

Role and responsibilities:
1. Adherence to NRC policies, guidance, and procedures.
2. Participate in the development of relevant cash projects.
3. Support Cash project implementation (activities, and project documentation) in line with proposals, strategies, donor
requirements, and officials' SOPs (System Operation processes).
4. Give technical and administrative support and ensure high technical and administrative quality of projects.
5. Promote the rights of IDPs/returnees in line with the advocacy strategy.
6. Elaborate the requests from the CFM Team (complaints, feedback, questions).
7. An ability to work under pressure and minimal supervision.
8. Support in the development of SOPs as requested.
9. Ensure proper filing of all support documents and invoices for procurement.
10. Prepare and develop status reports as required by management.

Specific responsibilities:
1. Verification and preparation of lists of individuals for financial assistance by internal NRC’s norms and processes
(Excel and PDF formats).
2. Close collaboration with the CFM (Community Feedback Mechanism Team) department regarding any requests,
applications, feedback, complaints, specific situations, or payment statuses related to our financial assistance project.
3. Processing of the list of individuals requiring deduplication/removal through the WFP Building Blocks system.
4. Working with the Red Rose financial platform: tracking successful and rejected payments, sharing the results with
the CFM (Community Feedback Mechanism Team), and reporting to the Cash and Markets Coordinator
(Information Systems).
5. Send notifications through the Vodafone SMS platform or alternatives for the list of individuals registered for
financial assistance.
6. Assistance in conducting emergency MPCA (rapid Multi-purpose Cash Assistance) applications for the receiving of
financial assistance (preparing presentations, training sessions, occasional visits in the field of emergency).
7. Ensure paper and electronic cash records are maintained systematically on Share Point and provide a clear auditable
trail in line with NRC’s standard procedures.
8. Maintaining a mapping table to track the successful/declined transactions of financial assistance and all other related
information needed for finance.
9. Support the implementation of cash assistance to ensure implementation according to plans and agreed standards.
10. Verification and systematization of all documents related to preparing for payments for cash assistance and the
Red Rose fees invoices.
11. Raising of Purchase Requisitions and Purchase Orders for any kind of cash project payments on the Unit 4 platform
and close collaboration with the procurement and finance team to approve these requisitions and orders.
12. Conduct Quality assurance of the digital products when required to ensure the proper functioning of project
participant-facing tools and other processes.

Competencies:
Generic professional competencies:

• University degree (Bachelor’s degree) in Information management, Business administration, IT, or Development

studies.

• Minimum 1 year of proven experience in information systems operation in NGOs or development agencies.
• Ability to coordinate tasks and work with short deadlines
• Documented results related to the position’s responsibilities
• Experience with facilitating and leading internal organizational processes
• Fluency in English, both written and verbal
• Experience working with the Red Rose platform or with Multi-Purpose cash assistance is highly desirable.

Context-related skills, knowledge, and experience:

• Knowledge and adherence to EU (European Union) GDPR (General Data Protection Regulation), and data privacy

mechanisms.

• Knowledge and understanding of operating business information systems.
• Knowledge of humanitarian information management functions and coordination mechanisms.
• Field experience and understanding of cash-based programming initiatives and software such as Red Rose,
• ODK, Kobo Collect Application, or other form builders.

Behavioural competencies

• Strategic thinking
• Planning and delivering results
• Initiate action (be pro-active)
• Empowering and building trust
• Analyzing
• Coordinating and communicating effectively
• Influencing and consensus-building
• Communication with impact and respect
• Working with people
  

This position is for Ukrainian nationals only . Please note that we are unable to provide work permits or visa sponsorships for this position.
We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.