JOB SUMMARY
IRC seeks a dynamic program implementor to fill the role of Cash and Basic Needs Assistant.
The Cash & Basic Needs (CBN) Assistant will support day to day implementation of cash, basic needs, and emergency programming assistance in Ukraine.

MAIN RESPONSIBILITIES:
Under the supervision of the ERD Coordinator, CBN Manager and CBN Officer, the CBN Assistant will be responsible for:
Effective implementation of basic needs assistance, including Cash and Voucher Assistance (CVA), and Non-food Items (NFI) assistance.
Ensuring that gender, protection, and environmental stewardship are mainstreamed in all programming under direct responsibility.
Supporting the CBN Manager and CBN Officer and partners in proper documentation, including the use of appropriate technology platforms, for client data and distribution of information.

OTHER RESPONSIBILITIES:
Program Quality and Implementation
Adhere to detailed implementation plans to ensure that program implementation is conducted in a timely and safe manner, utilizing effective data collection tools and high-quality reporting.
Assist the CBN Officer with needs assessments, NFI distributions, cash registrations on-site, and reporting afterward.
Maintain up-to-date distribution calendar, main records of all data, and provide other administrative support as needed.
Coordinate with different sectors and the local authorities as requested by the CBN Officer, CBN Manager, or ERD Coordinator.

Monitoring, Evaluation, Accountability, and Learning (MEAL)
Log Client Feedback and Complaints and respond to functional complaints
Keep the CBN Officer and CBN Manager updated if any issue arises on client satisfaction, client payments, etc.
Carry out program monitoring with partners, service providers, and partners’ clients.
Participate in assessment and other program activities as required.

JOB REQUIREMENTS
Education: High school degree required, bachelor’s degree in a related preferred.

Demonstrated Skills and COMPETENCIES:
Fluency in Ukrainian and Russian required. English will be an asset.
At least 1 year of related experience, preferably in implementing humanitarian or development projects with I/NGOs.
Experience working directly with clients in social service settings.
Proven ability to work well in and promote teamwork, comfortable in a multi-cultural environment, flexible, and able to handle pressure with professional grace.
Willingness to travel to different cities within Ukraine.
Demonstrated dedication to an anti-racist and Do No Harm approach, gender equality, and inclusion.
Experience with and/or understanding of processes of cash transfers to the clients.
Excellent computer skills in Microsoft Office suite, including Word, Excel, and Outlook.
Public speaking skills and the ability to present information clearly and effectively to groups.
Punctuality and attention to detail required.
Female candidates are highly encouraged.

WORK ENVIRONMENT AND OTHER RELEVANT INFORMATION

• This role requires full-time work in the office
• Operate within a matrix structure
• The organization cares about staff and provides flexible working options (start early-finish early, start later-finish later, remote work)

Staff can ask for accommodation in the workplace. Specific requests can be discussed with HR and direct supervisor.

IRC employees are eligible for the following benefits:

• Competitive salary
• Purposeful job and development opportunities
• English classes and unlimited online training courses
• Life Insurance
• Medical insurance for staff and family members
• Free psychological support to employees and their family members
• 30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements
• Up to 10 days of paid medical leave