South Africa Job Openings
Astec Industries South Africa/ AME
Quality Manager
Boksburg
FULL TIME
December 2, 2024
Position Purpose / Objective
Assuming full responsibility for Quality Management, the Quality Manager will provide clear leadership for the development of a manufacturing environment focused on Quality through a ‘correct at source’ and problem-solving methodology (Lean).
Duties and Responsibilities
Strategy and Development
Application Deadline: 2024/12/13
Assuming full responsibility for Quality Management, the Quality Manager will provide clear leadership for the development of a manufacturing environment focused on Quality through a ‘correct at source’ and problem-solving methodology (Lean).
Duties and Responsibilities
Strategy and Development
- Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve manufacturing and supplier performance.
- Contribute to Operational Excellence (Op Ex) initiatives and projects and review and communicate the impact on Quality activities.
- Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance.
- Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
- Respond to customer complaints putting in containment actions, full analysis, and implementing short-term and long-term countermeasures.
- Champion a program for the implementation and sustainment of a continuous improvement culture.
- Act as a point of contact for warranty issues.
- Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts.
- Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
- Introduce new systems and procedures where appropriate.
- Train others in all aspects of the quality system and application of procedures.
- Undertake internal and process audits of the Quality Management System (QMS) pertaining to manufacturing and supplier activities.
- Management of the Quality Engineers and Technicians in the sign-off of parts and the resolution of internal/external quality concerns.
- Establish and refine quality sign-off instructions, standards and documentation.
- Report against agreed quality metrics monthly.
- Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality.
- In conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area quality.
- Attend various meetings and action/communicate instructions.
- Produce written reports and make presentations.
- Undertake continuous training and development.
- Perform root cause analysis and resolve problems.
- Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact.
- Identify improvement opportunities within manufacturing.
- Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required.
- Develop, implement and manage key performance indicators (KPIs) for each area of responsibility.
- Set department objectives/KPIs and review and assess ongoing performance of direct reports.
- Ensure KPIs are met by working to the overall plan, including management of, and reporting.
- Report on achievement of targets and identify any actions required.
- Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.
- Conduct risk assessments of processes and tasks in the department.
- Manage, coach and develop a high performing Quality Operations team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements.
- Manage and lead the team, ensuring adequate staffing levels.
- Motivate and coach the team to operational success.
- Monitor the completion of tasks and ensure good performance and record on appropriate systems.
- Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them.
- Review, implement and update company records e.g. training matrices, performance reviews, risk assessments.
- Provide technical expertise to the team.
- Input and hold responsibility for Quality budgets.
- Responsible for achieving budget and forecast.
- Prepare the annual Quality budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards.
- Manage the budget from identification to completion of projects.
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
- Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the Quality strategy.
- Liaise with suppliers to resolve quality issues.
- Liaise and communicate with other departments, customers, suppliers and other service providers.
- Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements delivery in line with Company and Customer requirements.
- Communicate with personnel at all levels, internally and externally to the Company, in relation to Quality matters.
- Comply with the Health, Safety and Environmental Policies.
- Support encourage and develop team.
- Proactively contribute to creating a good team atmosphere.
- Anticipates and overcomes obstacles.
- Makes useful links to arrive at insightful plans and solutions.
- Embraces personal challenge.
- Confident, rounded thinking.
- Takes ownership for team cohesion.
- Is self-aware.
- Is resilient, optimistic and open to change.
- Has an adult collaborative approach to others.
- A self-starter, motivated and able to positively motivate others.
- Focused, target driven with a positive, can-do attitude.
- Tertiary qualification in mechanical engineering plus a recognized Quality Management Systems Diploma.
- Membership of an industry related professional body would be advantageous.
- At least 10 years’ experience in a manufacturing/engineering environment of which at least 5 years must be in a managerial position.
- Experience of working in Quality Assurance.
- Six Sigma/Lean Manufacturing skills.
- Experience of dealing with customers and suppliers.
- Excellent leadership and man- management skills.
- Excellent interpersonal skills.
- Ability to manage a variety of cross-functional team members.
- Excellent written, verbal and presentation skills.
- Excellent organisational and follow-up skills.
- Competent in problem solving, team building, planning and decision making.
- Commercially aware.
Application Deadline: 2024/12/13
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