South Africa Job Openings
Teleperformance South Africa
Organisational Development Manager
Cape Town
FULL TIME
November 28, 2024
Role: Organisational Development Manager
Direct Report: Head of Organisational Development
Work Mode: In office
Location: Cape Town
Due to the needs of our international client base, this role may require occasional support outside of standard operational hours.
Job Overview:
Strategic Leadership Support:
Direct Report: Head of Organisational Development
Work Mode: In office
Location: Cape Town
Due to the needs of our international client base, this role may require occasional support outside of standard operational hours.
Job Overview:
- The Organizational Development Manager is a key leadership role that will assist in the design, implementation, and management of initiatives aimed at fostering a high-performance culture, improving employee engagement, this role will support the strategic and tactical direction of OD programs and projects within the organization. The Organizational Development Manager will play a pivotal role in change management, leadership development, talent management, performance optimization, and cultural transformation, contributing to the company’s long-term success.
- Strategic Thinking and Business Acumen: Ability to align OD initiatives with company goals and market dynamics.
- Change Management: Expertise in leading and supporting organizational transformations while minimizing disruption.
- Leadership Development: Skilled in creating programs that nurture leadership talent and succession planning.
- Employee Engagement and Culture: Ability to design strategies that improve engagement, retention, and organizational culture.
- Performance Management: Experience in aligning performance processes with business goals to drive accountability and improvement.
- Organizational Design: Expertise in optimizing structures and workflows for efficiency and scalability.
- Stakeholder Management: Strong interpersonal and influencing skills to collaborate with leadership and teams.
- Data-Driven Decision Making: Proficiency in using data to assess and refine OD initiatives for continuous improvement.
- Project Management: Ability to manage multiple initiatives, ensuring timely and successful implementation.
- Coaching and Mentorship: Ability to develop and support employees' growth through coaching and feedback.
- Communication and Influencing: Strong communication skills to effectively advocate for OD strategies and engage stakeholders.
- Emotional Intelligence: High self-awareness and empathy to build trust, manage conflict, and foster a supportive work environment.
Strategic Leadership Support:
- Assist in the development and execution of the organizational development strategy, ensuring alignment with company goals and values.
- Collaborate with the Head of OD and senior leadership to identify and address organizational challenges and opportunities for improvement.
- Support in the creation of frameworks for cultural transformation and employee engagement initiatives.
- Assist in the design, implementation, and evaluation of bespoke leadership development programs aligned with organizational needs and strategic goals.
- Support the creation of leadership competencies and success metrics to ensure leadership development initiatives are aligned with business performance.
- Support the design and implementation of change management strategies to facilitate business transformations.
- Assist in guiding teams through organizational changes, ensuring that communication, training, and resources are appropriately delivered.
- Monitor the impact of changes and suggest adjustments to improve the effectiveness of transitions.
- Assist in overseeing leadership development programs for mid-senior level leaders, succession planning, and the creation of talent pipelines.
- Collaborate with HR and business leaders to identify and develop high-potential employees through targeted programs.
- Contribute to the introduction of continuous learning methodologies, performance improvement tools, and talent development initiatives.
- Lead initiatives focused on improving organizational performance, including team development programs, performance review processes, and feedback mechanisms.
- Monitor the effectiveness of OD programs, measure performance outcomes, and suggest adjustments to enhance overall impact.
- Work with leaders to integrate performance management processes with organizational goals.
- Promote and foster a culture of collaboration, inclusivity, innovation, and accountability.
- Design and execute strategies to enhance employee engagement, job satisfaction, and retention.
- Conduct organizational health assessments, including surveys and focus groups, to assess and improve the workplace culture.
- Support the design and implementation of organizational structures that optimize efficiency, scalability, and alignment with strategic goals.
- Analyze workflows and operational processes to ensure that the organizational structure supports business objectives and enhances productivity.
- Act as a trusted advisor to executives, managers, and HR teams on OD best practices and initiatives.
- Collaborate across departments and teams to drive alignment, ensuring OD strategies are effectively implemented and adopted.
- Use data and analytics to assess the effectiveness of organizational development programs and initiatives.
- Prepare reports for senior leadership to communicate progress, challenges, and the impact of OD efforts.
- Education: Bachelor’s degree in Organizational Development, Human Resources, Business, or a related field (Master’s degree preferred).
- Experience: Minimum of 5 years of experience in organizational development, human resources, or a related field.
- 5 to 8 years of demonstrated leadership experience within an Human Resources or Learning & Development function.
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