• • Analyze workforce requirements and develop long-term and short-term staffing plans.
  • Collaborate with department leaders to forecast resource needs based on project timelines, business growth, and seasonal demand.
  • Act as the first point of escalation for all Offshore Resource Management issues; partner with market Leadership to achieve resolution.
  • Provide guidance and thought leadership in Resource Management subjects.

• • Assign resources to projects based on skills, experience, and availability.
  • Optimize resource utilization to ensure the right person is working on the right task at the right time.

• • Work closely with department leads, other People Planners, HR, and finance to align workforce planning with business objectives.
  • Provide advice and guidance to senior leadership on workforce trends, potential skill shortages, and resource planning challenges.
  • Establish and build relationships globally.
  • Demonstrating business etiquette in both meetings and written communications.

• • In partnership with our Reporting team, publish the following: Utilization & billability reports, capacity plan by group of clients/accounts, trends and forecast summaries, timesheet compliance and other ad hoc reports as requested.
  • Analyze workforce data and trends to identify areas for improvement in resource planning and management.

• • Identify potential risks in resource management, such as staffing shortages, skills gaps, or high turnover rates.
  • Develop contingency plans to address unexpected changes in staffing levels, such as employee absences, resignations, or urgent project requirements.

• Min. 4 years of proven track record in establishing and managing resource management structures within a company of comparable size and scale.
• Understanding of stakeholder needs, and the confidence and ability to challenge and influence them.
• Deep understanding of resource management technology and data architecture.
• Excellent oral and written communication skills in English, with the ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding.
• Strong leadership, teamwork, and interpersonal skills with and all management levels.
• Empathy and the ability to partner across all cultures and diverse backgrounds.
• Keen and effective problem-solving skills.
• A strong work ethic; able to work under pressure and juggle multiple responsibilities to meet deadlines and deliver results.
• Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment.
• Affinity for numbers, leveraging a data-driven, analytical approach to decision making.
• Experience in change management (ideally).