Norway Job Openings
Wolt
Enterprise Account Manager
Oslo
FULL TIME
November 19, 2024
Oslo, Norway
Full-time
Hey, you look like you might be our new Enterprise Account Manager
Oslo, Norway
Full-time
We’re looking for someone who has a true passion for building strong relationships and improving key performance metrics to create results for Wolt, the restaurants and ultimately the customers. Your focus will be on making sure your partners thrive on our platform by spotting growth opportunities while providing the tools and support they need to grow. For that, you need to deliver exceptional service and be able to adapt your tone to suit both the owner and operating side.
What you’ll be doing:
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Develop and foster partner relationships with your portfolio of key restaurant accounts.
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Conduct quarterly Business Reviews with partners to review performance and develop forward-looking strategies.
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Determine the needs and wants of merchants, prioritize them by impacting the business, and work to co-create solutions.
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Strategically introduce and execute on new Wolt product opportunities and adoption to broaden partnerships and increase partner revenue streams.
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Drive revenue growth of Wolt and restaurant partners in your portfolio by improving venue performance operationally and commercially through a data-based approach.
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Drive forward operational improvements with your partners to ensure that we are delivering the best experience for Wolt customers.
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Renegotiate terms and conditions with restaurant partners.
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Key communicator between our regional and global operations, support, marketing, and restaurant partners.
Our humble expectations
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Relevant Experience: Proven success in Key Account Management and/or Business Development, with a strong commercial mindset driving growth and profitability.
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Strategic Mindset & Business Acumen: Expert in building and presenting data-driven business cases, with a focus on sustainable growth strategies.
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Industry Knowledge: Deep understanding of the Norwegian restaurant/ hospitality/ FMCG landscape, with experience in e-commerce or platform channels.
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Stakeholder Management: Exceptional skills in managing relationships at all organizational levels, ensuring alignment and driving collaboration across internal and external partners.
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Data-Driven Decision Making: Highly analytical, using data to make sound business decisions. Experienced in translating insights into actionable strategies with advanced tools like Looker or Power BI.
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Structured Communication & Storytelling: Ability to convey complex ideas clearly, from concept to polished presentations, using data visualization to support decision-making.
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Negotiation & Partnership Development: Skilled in negotiating favorable terms while building strong, lasting partnerships that drive mutual growth and success.
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Initiative and Ownership: Candidates must show a high degree of initiative and the ability to operate autonomously, pushing projects beyond the initial scope without prompt.
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Languages Proficiency: English & Norwegian Fluency.
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Technical Skills: Familiarity with CRM systems and knowledge of analytical dashboards - for example, Looker or Power BI, preferred.
Next steps
If this sounds like an opportunity you want to pursue, apply today! Please send us your CV in English.
If you have any further questions about the position, you can turn to: Karolina Olesinska, Talent Acquisition Partner, karolina.olesinska@wolt.com.
Please note that we do not accept applications coming in via email.
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