Information about the position

We are seeking a User Researcher to join Vinted Go, a new brand and business of Vinted, focused on developing products and solutions for more convenient, affordable, and sustainable shipping and delivery across Europe. With over 5000 out-of-home delivery locations in France, Vinted Go is expanding rapidly. Discover more about us at https://vintedgo.com/
As a User Researcher, you'll be responsible for voicing and advocating users' and partners' needs, ensuring they are heard and used in the decision-making process company-wide.
You'll collaborate with designers, product managers, data scientists, and engineers, while working closely with another user researcher to conduct research in three Vinted Go domains. You will also be part of the larger Vinted Research team supporting Vinted Marketplace, including a Research Operations specialist, Market researchers, and User researchers. You'll report to the Director of Vinted Research (capability manager) and closely collaborate with the Design Director at Vinted Go (value creation manager).

In this position, you'll

• Carry out generative and evaluative research, focusing on mixed or quantitative methods.
• Explore both digital and offline shipping experiences.
• Study a range of audiences, including B2C and B2B segments: end-consumers and partners, such as shop owners, drivers, and warehouse workers.
• Deliver actionable insights and recommendations through clear reports and presentations and activate them through workshops.
• Collaborate with researchers and designers on qualitative projects, lead quantitative research initiatives, and centralize research knowledge.
• Regularly provide and solicit feedback to enhance the quality of research and design, reinforcing a culture of user-centricity.

About you

• Possess 2+ years of experience designing and executing user research studies in a business setting.
• Skilled in both quantitative and qualitative research methods; any additional market research experience is beneficial.
• Hold a degree in sociology, psychology, human-computer interaction, or a similar field.
• Demonstrate ability to manage simple to medium-complexity research projects independently.
• Able to translate research insights into clear and actionable business and product recommendations.
• Excel at collaborating with cross-functional teams.
• Adapt easily to various research topics and changing priorities.
• Fluent in English, with French, Spanish, or Italian language skills as a bonus.

Work perks

• The opportunity to benefit from our share options program
• 25 days of paid annual leave
• Newest Mac Book models
• Mental and emotional health support through the Mindletic app
• Frequent team-building events
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• A daily lunch allowance
• Class Pass (Gym Membership subsidy)
• A personal monthly budget for shopping on Vinted
• Pension plan with total contribution of 12%, 8% by the Company and 4% by employee
• An NS mobility card
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted

Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We've adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It's up to you and your team to decide on the exact days you'll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The salary range for this position is 41000 - 55000 € gross per year.