The Compl Bus Control Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Responsible for processing, researching and adjudicating background screening cases for new hires across businesses
• Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
• Analyzes diverse and high volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
• Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners.
• Tests functional enhancements being implemented by vendors and integrated systems.
• Updates documentation, and communicating/training new processes and procedures to business partners.
• Performs higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
• Inputs process steps and status for each process in the Imaging Records Management System (IRM)
• Closes on pending Pre-employment cases for audit compliance.
• Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
• Reports metrics and status reports to internal clients.
• Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in data analysis and problem solving with acute attention to detail.
• Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
• Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.

Education:

• Bachelor’s/University degree or equivalent experience

Specific responsabilities include:

• Execute the MCA tests according to the established periodicity, in order to evaluate the controls established in the processes of the AML Mexico Unit
• Record the test results in the corresponding tool.
• Identification of control weaknesses in the processes
• Provide support to design of corrective actions
• Make recommendations for the implementation of new controls
• Escalation of potential issues and providing input on potential plans designed to address issues that are identified
• Provide support to AML areas in order to update the MCA Matrix
• Engagement and completion of requests in respect of MCA

Qualifications:

• Bachelor’s degree in Administration, Economy, Finance, Law or affinity
• Experience 1-2 years in a financial services institution preferred
• Knowledge of Anti Money Laundering, Control and Processes
• Experience in designing, structuring and managing strategic information by using Microsoft Office tools
• Intermediate English

• Highly organized and efficient
• Must be able to multi-task and complete projects on time.
• Ability to manage requirements under pressure
• Notable judgment and advanced analytical skills
• Able to work on own initiative and proactivity
• Excellent attention to details and follow-up skills
• Advanced skills in the use of Microsoft Word, Excel and Power Point
• Ability to set priorities and work under pressure.

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Job Family Group:
Compliance and Control-
Job Family:
Business Control-
Time Type:
Full time-
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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