Kuwait Job Openings

Al Mulla Group

Counter Agent

Kuwait City

November 16, 2024

Responsibilities

•Greet customer upon arrival•Communicate and understand customer requirements (Rental / Lease)•Collect all relative information of the customer (Company / Individual) and all documents required to process the sale.•Fully adhere to Al Mulla Rental standard operating procedure (SOP) in relation to Rental / Lease / Corporate or individual customer or Visitors / Vehicle delivery / Service /Damages & Accidents)•Opening / Closing of Contracts. To ensure all documentation duly completed and correct rates are applied and to make sure that customer fully understand the terms and condition.•In case of service, check the service type, arrange for replacement clean car, moving vehicles to garages and follow up on repairs and give back the original car to customer•Follow up with customers on payments.•Gather information and feedback from clients about their needs and comments and report the same to management.•Ensure that the counter is kept clean & tidy, and housekeeping is observed and personnel appearance is well maintained (dress code).

Job Requirements

Educational Qualifications

Education Degree

: Diploma

Major

: Any

Experience

Years of Experience

: 2 - 3 Years

Field of Experience

: Customer Relations or Customer Service

Skills

•Good Communication skill•Proficient Computer skills•Proficient knowledge of customer service

Other Requirements

Gender

: Any

Age

: 22 - 45 Years

Preferred Language

: Arabic, English

Duty Shift / Timings

: One Shift / 8:00 am to 5:00 pm

Salary & Benefits

Salary

: Attractive Salary

Other Benefits

: Incentive based on target achievement

Job Remarks

Job Country

: Kuwait

Nationality

: Kuwait

Career Level

: Mid-Career

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