Ireland Job Openings
Trinity Motors Ardcavan
Warranty Administrator
FULL TIME
December 2, 2024
About Us:
Trinity Motor Group is a family business representing leading automotive brands across Wexford and Wicklow. We pride ourselves on fostering a collaborative and supportive working environment. We're seeking a detail-oriented Warranty Administrator to join our dynamic team.
Job Responsibilities
As a Warranty Administrator, you will play a vital role in ensuring smooth processing and compliance with warranty claims. Your key responsibilities will include:
- Warranty Claims Management:
- Accurately preparing, submitting, and tracking warranty claims to manufacturers or third-party providers.
- Ensuring claims comply with warranty policies and procedures.
- Documentation and Records:
- Maintaining detailed and organised records of warranty claims and associated documentation.
- Ensuring all repairs and services meet warranty requirements.
- Communication:
- Liaising between customers, service advisors, Technicians and manufacturers regarding warranty coverage and decisions.
- Providing timely updates and resolutions for any warranty-related queries.
- Process Improvement:
- Identifying opportunities to streamline warranty processes for efficiency and accuracy.
- Staying updated on manufacturer warranty policies and updates to maintain compliance.
- Team Collaboration:
- Supporting service advisors and technicians with warranty claim guidance and procedures.
- Contributing to team goals and maintaining a positive work environment.
The ideal candidate will have:
- Experience: Previous experience in a warranty administration role (automotive experience preferred).
- Attention to Detail: Strong organisational skills and a meticulous approach to handling documentation.
- Technical Knowledge: Familiarity with automotive warranty policies, service processes, and systems.
- Communication Skills: Excellent verbal and written communication abilities.
- IT Proficiency: Comfortable using warranty software, databases, and Microsoft Office tools.
- Problem-Solving: Ability to handle disputes and resolve warranty claims efficiently.
- Competitive salary and benefits package negotiable based on experience.
- Ongoing training and professional development opportunities.
- A supportive and inclusive work environment.
- Career progression opportunities.
Pay: €27,779.00-€30,000.00 per year
Additional pay:
- Performance bonus
- Bike to work scheme
- Employee assistance program
- On-site parking
- Monday to Friday
- Warranty Admin: 2 years (preferred)
- Full Irish driving licence (preferred)
- Ireland (required)
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