Ireland Job Openings

Trinity Motors Ardcavan

Warranty Administrator

FULL TIME

December 2, 2024

Warranty Administrator
About Us:
Trinity Motor Group is a family business representing leading automotive brands across Wexford and Wicklow. We pride ourselves on fostering a collaborative and supportive working environment. We're seeking a detail-oriented Warranty Administrator to join our dynamic team.
Job Responsibilities
As a Warranty Administrator, you will play a vital role in ensuring smooth processing and compliance with warranty claims. Your key responsibilities will include:

Warranty Claims Management:
Accurately preparing, submitting, and tracking warranty claims to manufacturers or third-party providers.
Ensuring claims comply with warranty policies and procedures.
Documentation and Records:
Maintaining detailed and organised records of warranty claims and associated documentation.
Ensuring all repairs and services meet warranty requirements.
Communication:
Liaising between customers, service advisors, Technicians and manufacturers regarding warranty coverage and decisions.
Providing timely updates and resolutions for any warranty-related queries.
Process Improvement:
Identifying opportunities to streamline warranty processes for efficiency and accuracy.
Staying updated on manufacturer warranty policies and updates to maintain compliance.
Team Collaboration:
Supporting service advisors and technicians with warranty claim guidance and procedures.
Contributing to team goals and maintaining a positive work environment.

What We’re Looking For
The ideal candidate will have:

Experience: Previous experience in a warranty administration role (automotive experience preferred).
Attention to Detail: Strong organisational skills and a meticulous approach to handling documentation.
Technical Knowledge: Familiarity with automotive warranty policies, service processes, and systems.
Communication Skills: Excellent verbal and written communication abilities.
IT Proficiency: Comfortable using warranty software, databases, and Microsoft Office tools.
Problem-Solving: Ability to handle disputes and resolve warranty claims efficiently.

What We Offer

Competitive salary and benefits package negotiable based on experience.
Ongoing training and professional development opportunities.
A supportive and inclusive work environment.
Career progression opportunities.

Job Type: Full-time
Pay: €27,779.00-€30,000.00 per year
Additional pay:

Performance bonus

Benefits:

Bike to work scheme
Employee assistance program
On-site parking

Schedule:

Monday to Friday

Experience:

Warranty Admin: 2 years (preferred)

Licence/Certification:

Full Irish driving licence (preferred)

Work authorisation:

Ireland (required)

Work Location: In person

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