• Guest experience: Ensure guests are happy and have a great holiday
• Staff management: Oversee staff, including butlers, housekeeping, and maintenance
• Property maintenance: Keep the property clean and in good condition
• Safety: Keep everyone safe by following rules
• Training: Assist in identifying and implementing training plans for staff
• Cost monitoring: Monitor departmental costs to ensure they stay within budget
• Guest feedback: Handle negative guest feedback in a timely and effective manner
• Standard operating procedures: Ensure all standard operating procedures are adhered to
• Upselling: Drive upselling within the department
• Working environment: Develop and maintain a motivational working environment

Some skills that are needed for a villa manager include:

• Excellent management, operations, and administrative skills
• Problem solving skills
• Good spoken and written English
• Team player skills
• Love of hospitality
• Ability to work with the local community

Job Type: Full-time
Experience:

• Operational: 1 year (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 100% (Preferred)