Responsibilities:

• Contact customers with outstanding payments through phone calls
• Follow up with customers and collectors who have not made payments
• Negotiate with customers on terms like interest rates, payment frequency, and minimum payments
• Perform administrative tasks and data recaps
• Create and send collection letters to creditors
• Create daily reports for management and daily visit reports for collectors

Qualifications

• Diploma/Bachelor’s degree holder
• Prior work experience as a Tele-collection/desk collections.
• Having a Tele-collecting certificate is a plus.
• High on teamwork and engagement. Mature & has the analytical thinking.
• Wiling to work in rotational 24/7 shifting schedule.
• Willing to work onsite on our Yogyakarta Office.

Jenis Pekerjaan: Penuh Waktu
Pengalaman:

• Desk Collection: 1 tahun (Diwajibkan)

Lisensi/Sertifikasi:

• Apakah Anda memiliki Sertifikat AFPI yang valid? (Diutamakan)

Tenggat Lamaran: 07/12/2024