Indonesia Job Openings

MOVENPICK

Banquet Manager

FULL TIME

November 28, 2024

Company Description
Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Job Description

Take charge of banquet event operation
Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
Attend pre-function meeting with Event Organizers, disseminate information and changes to colleagues and relevant departments.
Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log
Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received
Ensure that team members with direct guest contact possess good product knowledge
Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations
Check and ensure that all operating supplies are well stocked and sufficient to run operation
Plan the manning allocation/work assignment per Banquet event
mplement appropriate and effective measures to keep costs and expenses within budget
Supervise the maintenance of service standards during banquet service operations
Engage and obtain guests’ feedback during operations to ensure satisfaction
Handle guests’ complaints and comments tactfully and efficiently

Qualifications

Diploma in Hospitality Management/Food & Beverage preferred

Additional certification(s) in Food & Beverage will be an advantage

Minimum 2 years of relevant experience in a similar capacity

Excellent reading, writing and oral proficiency in English language

Ability to speak other languages and basic understanding of local languages will be an advantage

Working knowledge of MS Excel, Word, & Power Point

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