Job Responsibilities:
Process and adjudicate life insurance claims according to the company's policies and objectives
Collaborate with medical professionals and customers to conduct assessments and investigations
Provide high-quality customer service and handle complaints on claims
Investigating claims fraud case
Prepare timely reports on investigation activities and provide sound recommendations

Requirements:
Degree holder with professional qualifications in insurance or related disciplines
Minimum 3 years of experience in life and medical claim processing;
Customer-oriented with excellent communication and interpersonal skills
Effective team player, eager to learn, able to work independently and under pressure
Self-motivated, analytical, and detail-oriented in problem-solving
High sense of responsibility, integrity, and trustworthiness
Proficient in both written and spoken English and Chinese
Skilled in using MS Word, Excel, and Chinese word processing software
Candidates with less experience may be considered for the Claims Officer

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Full-time