Hong Kong Technology Venture Company Limited is a Hong Kong listed company (SEHK: 1137)

The Group currently engages in the development of Hong Kong's largest 24-hour online shopping mall, HKTVmall, providing an "one-stop shop" platform to people in Hong Kong, including entertainment, online shopping, delivery service and impressive customer experience. The Group has set up another business in 2020 – Shoalter Technology Limited (“Shoalter”) – a technology provider on e Commerce solution aiming to enable any traditional supermarkets or retailers locally and globally to enter into digital retailing successfully.

Aiming to seize the opportunity in e Commerce and technology development, it’s your turn now! Welcome you to join HKTV Group NOW to create a new career peak under the leading e Commerce and technology brand in Hong Kong.

Being a HKTVer, You Can Enjoy

Competitive salary with attractive Talent Benefits, including:

16 - 24-day annual leave, marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave and compassionate leave
Five-day week with flexi working hours before 10.00 am for selected functions in TKO office
Talent 20% Off Purchase Discount Program
Medical and life insurance coverage
Comprehensive dental benefit
Attractive education partnership allowance
Professional training and career advancement opportunities
Free morning bus from selected districts (such as Tuen Mun, Tsuen Wan, Shatin, etc.) to office
Free round-trip shuttle bus service to the nearest MTR stations 3 times per hour
Over 300,000 square feet headquarter, well equipped with self-run canteen, relaxing collaboration area

• for Talents with over 1-year employment

We hope to see all high caliber talents joining this unparalleled e-commerce platform very soon.

What You will be Doing

Track and analyze key performance indicators (KPIs) related to logistics operations, ensuring adherence to service standards and identifying areas for improvement

Compile, analyze, and present operational data and reports to management, providing insights and recommendations for enhancing service performance

Ensure compliance with company policies, procedures, and safety regulations, promoting a culture of safety and accountability within the team

Liaise with internal and external customers to address inquiries and feedback, ensuring a high level of customer satisfaction and service reliability

Address and resolve operational issues and service disruptions promptly, working closely with relevant stakeholders to minimize impact on service delivery.

Who is our Right Fit

Degree in any discipline

Minimum of 1 year of work experience, preferably in the Supply Chain or related industries

Proficiency in Microsoft Office

Strong communication skills and ability to work remotely with initiative

Fresh graduate with a proactive attitude will also be considered

Full-time,Permanent