Greece Job Openings
Patrique Mercier Recruitment Nordic
Norwegian Speaking Technical support for big Search Engine - Athens, Greece
Athens
FULL TIME
December 2, 2024
Responsibilities:
- Provide high-quality technical support to Norwegian-speaking customers through phone, email, and chat.
- Troubleshoot and resolve a diverse range of technical issues related to the search engine's services.
- Guide users in utilizing search engine features effectively and answer any inquiries they may have.
- Document all customer interactions and resolutions accurately in the support database.
- Collaborate with team members to optimize service delivery and enhance customer satisfaction.
- Identify recurring issues and suggest improvements to enhance overall user experience.
- Fluency in Norwegian (both spoken and written) is essential, along with a good level of English proficiency.
- Prior experience in technical support or a related IT position is preferable.
- Strong analytical and problem-solving skills.
- Excellent communication skills with a focus on customer service.
- Able to work independently as well as part of a collaborative team.
- Familiarity with customer support software or CRM tools is an advantage.
- A passion for technology and a dedication to assisting users effectively.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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