• Assist the Sales team on various administrative matters and co-ordinate meetings Coordinate the implementation of sales initiatives and campaigns
• Help building database for our current scope of business.
• Maintain Customer, Vessel and Contact data
• Follow up booked cargo and interact with customers by sending shipments updates.
• Manage customer complaints.
• Booking cargo according to principals’ instructions and handle related documentation.
• Release cargo according to principals’ instructions and handle related documentation.
• Generate invoices and follow up payment with clients.
• Obtain required approvals for settling service providers invoices if required.

• Formal education in business administration studies or similar relevant practice
• Min 2-3 years of Sales / Marketing / Shipping documentation.
• Excellent communication skills and a good command of the English language (oral and written)
• Good administrative skills
• Able to meet deadlines through good time management and allocation of priorities
• Proficient with full utilisation of business tools & applications
• Proactive, takes responsibility and deliver results
• Team player with good interpersonal skills
• Developed customer responsiveness demonstrating the ability to set and maintain high standards of service
• Highly structured
• Result oriented

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